Note: The job is a remote job and is open to candidates in USA. CareSource is a healthcare management services company, and they are seeking a Digital Product Manager I. The role involves managing digital products from planning through execution, focusing on growth, optimization, and alignment with business goals.
Responsibilities
- Manage growth and optimization of digital products aimed at driving awareness, engagement, adoption and product maturity based on product goals
- Develop and Manage digital asset budget
- Manage to budget with internal partners and contract services or agencies
- Influence, inform, and engage cross functional teams
- Provide guidance and strategy across digital products, programs and projects
- Partner with stakeholders to develop/maintain a backlog for digital initiatives which align with business goals and digital road map(a)
- Work with Supervisor to manage to digital asset budget
- Effectively and actively communicate successes, challenges, timelines and project needs
- Manage digital calendar/priorities for digital products and initiatives
- Manage daily activities with external agencies and IT partners
- Ensure all digital content has approvals from required stakeholders
- Provide direction of digital strategy goals, customer experience, digital quality, and product analytics
- Lead product management of digital asset or service representing the digital team in daily IT Agile meetings and/or similar activities from IT vendors
- Work with business partners throughout the organization to understand their goals and be able to translate that into work
- Prioritize, assign and balance work within Agile TFS boards with Scrum, SA and Tech leads acting as Product Owner of digital asset
- Lead through ambiguity. Employ Lean Management and Design Thinking principles to guide teams through challenges and solutions
- Help develop product roadmaps and long-term vision for where digital is going. Define and deliver amazing customer experiences
- Stay on top of emerging digital trends and capabilities
- Own the customer experience for digital product introducing new capabilities to improve those everyday customer moments
- Utilize data and technology to elevate the customer experience
- Ensures digital product meets all regulatory and compliance
- Evaluate, validate, and communicate the business proposition associated with digital initiatives and digital products
- Initiate and lead new IoT or digital innovation projects
- Perform any other job related duties as requested
Skills
- Bachelor's in Marketing, Computer Science, Human Factors, IT, Communications or related field preferred
- Three (3) years of professional experience in digital projects required
- Experience translating business requirements into user experience applications in support of technical specifications required
- Project planning/project management experience is required; experience leading teams and large scale projects preferred
- Familiarity with desktop and mobile web, android and iOS apps, design, digital quality assurance, digital strategy, user research, prototype and analytic development
- Utilizes design thinking principles and methods
- Knowledge of project management tools and content management software (i.e. TFS, WordPress)
- Knowledge in digital product development
- Knowledge of code languages (HTML, CSS, .NET, C#, Swift, etc.) and back-end infrastructure (web services, API or database development) a plus
- UX, UI and Human Factor experience
- Familiarity of UAT testing digital products
- Troubleshooting and problem solving capabilities
- Solid project planning and management capabilities
- Process and/or workflow planning and design skills
- Information Architecture and Taxonomy familiarity
- Strong knowledge of best practices relative to mobile application and web development
- Proficient in Word, PowerPoint or Keynote, and Excel
- Familiarity with Google Analytics, Firebase or equivalent a plus
- Excellent oral and written communication
- Effective organization and prioritization
- Project planning/project management experience is required; experience leading teams and large scale projects preferred
- Digital product owner experience preferred
- HMO or Healthcare industry experience preferred
- Experience in Agile scrum ceremonies-story writing, sprint planning, daily standups and retrospectives preferred
Benefits
- In addition to base compensation, you may qualify for a bonus tied to company and individual performance.
- We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
Company Overview
CareSource provides managed care services to Medicaid beneficiaries. It was founded in 1989, and is headquartered in Dayton, Ohio, USA, with a workforce of 1001-5000 employees. Its website is https://www.caresource.com/.Company H1B Sponsorship
CareSource has a track record of offering H1B sponsorships, with 20 in 2026, 29 in 2025, 39 in 2024, 35 in 2023, 21 in 2022, 37 in 2021, 28 in 2020. Please note that this does not guarantee sponsorship for this specific role.