Note: The job is a remote job and is open to candidates in USA. Sunbelt Rentals, Inc. is a leading company in the equipment rental industry, dedicated to providing excellent service and expertise to its customers. They are seeking a Credit & Collections Representative who will be responsible for making collection calls on past due accounts and managing customer payment statuses.
Responsibilities
- Responsible for reducing delinquency for assigned accounts
- Contact customers regarding payment status
- Answering incoming customer calls
- Deal with customers and profit centers to get disputed invoices resolved
- Deal with general contractors for specific jobs and make arrangements for joint checks
- Forward Certificates of Insurance and Tax Certificates to the appropriate departments
- Update and amend customer maintenance information
Skills
- Knowledge of construction lien laws
- Professional phone etiquette
- Commitment to excellent customer service
- Detail oriented
- Excellent written and verbal communication abilities
- Extensive knowledge of fair debt and collection management
- Strong knowledge of state commercial laws
- Knowledge of legal lending methods
- Some experience with computerized accounting methods
Benefits
- Health, Dental and Vision plans
- 401(k) Match
- Volunteer time off
- Short-term and long-term disability
- Accident, Life and Travel insurance, as well as flexible spending
- Tuition Reimbursement Options
- Employee Assistance Program (EAP)
- Length of Service Awards
- 12-25 vacation days depending on years of service
- 5 sick days
- 6 holidays
- 2 half day holidays
- 2 floating holidays
- 1 inclusion day
- 1 volunteer day
Company Overview
At Sunbelt Rentals, we provide the tools, equipment, and support our customers need to build and maintain the world around us. It was founded in 1983, and is headquartered in Fort Mill, South Carolina, USA, with a workforce of 10001+ employees. Its website is https://www.sunbeltrentals.com.