Northeastern University is seeking a Human Resources Assistant to support the Talent Acquisition Team and business process support across hiring activities. The role involves recruitment, onboarding support, and compliance, while also providing tier 1 support for I-9 related questions and assisting with various HR administrative tasks.
Responsibilities
- Serving as tier 1 support for I-9 related questions via email and ServiceNow including: Assisting Managers of HR Administration/Faculty HR with troubleshooting issues within the I-9 platform including Everify issues
- Direct I-9 administrators to the correct existing resources in the HR Service Center
- Initiate I-9 corrections in the Service Center
- Initiate manual I-9s links upon request
- Maintain the users of the I-9 Service Center
- Liaise with our vendor when defects are identified and track fixes
- Supports the Talent Acquisition Partners with scheduling of interviews and phone screens both in-person and via web conference
- Performs reference checks on behalf of the university for newly hired staff members
- Providing excellent customer service by responding to inquiries from HR Administrators and other university stakeholders such as the Office of Student Employment and Office of General Counsel
- Assisting with compliance administrative tasks as needed including review of background check results and I-9 records maintenance
Skills
- Effective written, verbal and interpersonal skills
- Effective organization, planning and time management to follow through on commitments
- Critical thinking: ability to use logic and reasoning to identify and resolve issues as they arise
- Ability to perform business transactions with a high degree of accuracy and ability to exercise strong business judgement
- Ability to develop and maintain workplace relationships built on collaboration, integrity and discretion
- Collaboration & service orientation: ability and willingness to look for ways to help people
- Previous experience within an HR function including HR systems such as Workday and knowledge of processing I-9s is strongly preferred
Benefits
- Medical
- Vision
- Dental
- Paid time off
- Tuition assistance
- Wellness & life
- Retirement
- Commuting & transportation
Company Overview
Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery. It was founded in 1898, and is headquartered in Boston, Massachusetts, USA, with a workforce of 5001-10000 employees. Its website is https://www.northeastern.edu/cri/.Company H1B Sponsorship
Northeastern University has a track record of offering H1B sponsorships, with 131 in 2025, 112 in 2024, 104 in 2023, 100 in 2022, 85 in 2021, 111 in 2020. Please note that this does not guarantee sponsorship for this specific role.