Director, Marketing Communications

Job Description: • Own and evolve CAQH’s marketing communications strategy spanning corporate communications, PR/earned media, and thought leadership from end-to-end • Write, edit, and finalize core communications deliverables ensuring message discipline and brand voice • Establish editorial standards, templates, and review processes to ensure content quality, brand voice, readability, compliance awareness, and accessibility • Champion CAQH’s brand reputation by proactively identifying opportunities and risks • Steward and operationalize CAQH’s enterprise brand narrative across the organization • Manage day-to-day relationships with media outlets, reporters, and PR firms • Monitor and report on media coverage and market visibility • Provide strategic communications counsel to the CEO and executive leadership • Lead issues management and crisis communications planning and response • Own the communications planning cadence and content calendar Requirements: • 10+ years of progressive experience in public relations and multichannel content leadership (in-house, agency, newsroom/publishing, or consulting) • Demonstrated success leading corporate communications, earned media programs, executive communications, and integrated content planning • Exceptional hands-on writing and editing skills with a portfolio demonstrating executive-level corporate communications and PR deliverables • Experience partnering with senior leaders and subject matter experts to shape positioning, develop points of view, and deliver high-stakes communications • Proficiency across long-form and rapid-turn content formats • Strong proficiency with AI tools to accelerate and elevate communications work • Proficiency with PR and media monitoring tools and social media management platforms • Experience managing a PR agency and other external partners and associated budgets; ability to assess ROI and optimize spend • Crisis communications and issues management experience strongly preferred • Healthcare industry experience preferred Benefits: • medical, dental, and vision coverage • 401(k) with company contributions and matching • paid parental leave • tuition assistance • generous paid time off