Job Description:
• Investigate & Resolve Claims: Assess and resolve auto claims with moderate supervision, focusing on coverage, liability, and damages.
• Judgment & Decision-Making: Use sound judgment to determine exposure and the best course of action.
• Cost Control: Minimize claims costs and expenses while ensuring a positive experience for policyholders.
• Collaboration: Interact extensively with various parties involved in the claim process.
• Process Improvement: Identify and implement ways to boost efficiency and effectiveness.
• Timely Documentation: Clearly record and communicate claims activity for smooth resolution.
Requirements:
• Minimum of 3 years’ experience in personal auto claims processing
• Strong analytical and problem-solving skills with keen attention to detail
• Proficient with technology and possesses excellent communication skills
• Team-oriented, proactive, and resourceful with a “street-smart” mindset
• Demonstrated expertise in coverage analysis and negotiation
• Bilingual in Spanish and English is highly preferred
• Bachelor’s degree is a plus
Benefits:
• 401K with up to a 6% company match
• Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans
• Dental and vision coverage
• Access to telemedicine services
• Paid training
• State licensing reimbursement
• At Least 6 Paid Holidays
• PTO that can be used for vacation, personal, or sick time
• Separate personal days for sickness, family needs, appointments or personal matters
• Employee Recognition