Are you a fluent Spanish and English speaker with a passion for delivering exceptional customer experiences? Do you thrive in dynamic, fast-paced environments where every interaction matters? careerzynith is seeking a dedicated, empathetic, and resourceful Spanish Customer Service Specialist to become the voice behind some of the world’s most beloved fashion and lifestyle brands. This is your opportunity to combine your linguistic talents, problem-solving abilities, and customer-first mindset with a career at the intersection of fashion, technology, and global commerce.
At careerzynith, we believe that luxury is more than a product—it’s an experience, a feeling, and a connection. Our associates around the world support hundreds of leading, digital-first brands, helping them deliver seamless, memorable experiences to customers in the moments that matter most. With a global team of 170,000+ professionals, careerzynith is a powerhouse in the customer experience (CX) industry, and we’re looking for talented individuals like you to help us continue raising the bar.
As a Spanish Customer Service Specialist at careerzynith, you’ll be supporting two iconic houses that have redefined what it means to live with style, creativity, and confidence:
Coach is a leading design house of modern luxury accessories and lifestyle collections, renowned worldwide for its quality craftsmanship and free-spirited, all-American attitude. With a modern vision and decades of heritage, Coach reimagines luxury for today through authenticity, innovation, and effortless New York style. When a customer reaches out, you’ll be representing a brand synonymous with sophistication and timeless appeal.
Known for its crisp colors, graphic prints, and playful sophistication, Kate Spade New York encourages personal style with a dash of incandescent charm. From handbags and clothing to tech accessories and home décor, the brand invites women around the world to live every day uniquely and to the fullest. Your role will help bring this vibrant, joyful spirit to life in every customer interaction.
As a Spanish Customer Service Specialist, you will be the first point of contact for customers reaching out via phone and email in both Spanish and English. Your mission is to resolve inquiries efficiently, build meaningful relationships, and embody the spirit of the brands you represent. Your day-to-day will include:
To excel in this role at careerzynith, you’ll need a blend of language proficiency, technical know-how, and a genuine passion for customer service. Specifically, we’re looking for candidates who bring:
While not essential, the following will make your application stand out:
This is a full-time, permanent position based on a schedule of 37.5 hours per week, 5 days out of 6 on a rotational basis. Shifts will fall between Monday and Saturday, between the hours of 09:00 and 20:00. This rotational structure provides variety in your workweek and the opportunity to develop a broad understanding of customer patterns and brand touchpoints.
At careerzynith, we put the customer at the heart of everything we do. You’ll be trained to resolve calls by taking ownership of the request or problem and providing first-touch resolution whenever possible. But more than that, you’ll be joining a global community that values optimism, innovation, and inclusivity. We believe true luxury is a freedom of expression that ignites confidence and authenticity—and that philosophy extends to how we treat our associates.
If you enjoy building great relationships with customers and want to help make your team or department one of the best, this could be just the start of your career with careerzynith. We invest in our people through comprehensive training programs, mentorship opportunities, and clear pathways for advancement. Many of our leaders started in customer service roles just like this one, and we’re committed to helping you grow into the career you envision.
careerzynith is a global house of brands powered by optimism, innovation, and inclusivity. We believe that anyone from anywhere can have the best idea, and with hard work and dedication, anything is possible. Our culture celebrates diversity, encourages collaboration, and recognizes the unique contributions of every team member.
While specific benefits vary by location, arenafflex is committed to offering a competitive compensation package that reflects your skills and contributions. Typical benefits for full-time associates may include:
If you’re a bilingual customer service professional ready to represent world-class fashion and lifestyle brands, careerzynith wants to hear from you. Bring your language skills, your empathy, and your drive—and join a team that’s redefining what exceptional customer experience looks like on a global scale.
Apply today and take the first step toward a rewarding career with careerzynith, where your talent, your voice, and your ambition can truly make a difference. We can’t wait to welcome you to the team.
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