Note: The job is a remote job and is open to candidates in USA. Bullhorn is a company focused on creating an incredible customer experience and delivering high-quality products and services. The Senior Strategic Consultant will advise and support customers through digital transformations utilizing Bullhorn’s Automation, Amplify, and Analytics solutions to drive business improvements.
Responsibilities
- Understand critical business drivers in staffing and recruiting companies, and consult with customers on process and technology changes to improve their operations
- Act as an expert and trusted advisor on AI, automation, and analytics-driven transformation
- Lead with an outcome-orientation, focusing customers on KPI improvements that determine and measure the highest-impact opportunities across workflows and reporting
- Identifies and advises customers on deployment of Digital Workers in new areas to drive increasing business value
- Lead end-to-end delivery of Automation, Amplify, and Analytics implementation projects
- Deploys Digital Workers through Amplify to execute AI-driven activities within recruiter workflows
- Drives development and deployment of workflows within Automation to enable scalable and sustainable process automation
- Deploys Digital Workers through Amplify to execute AI-driven activities within recruiter workflows
- Configures and delivers Bullhorn Analytics solutions, including dashboards and reporting frameworks, to support business visibility and performance tracking
- Optimize solutions based on data insights and usage patterns
- Delivers operational optimization projects focused on refining existing workflows and improving productivity within defined parameters
- Provides technical feasibility assessments for configuration requests within the core platform
- Drive governance, risk management, and stakeholder alignment
- Works closely with other senior team members, Solution Owners, and Sales to align on solution design and delivery approach
- Operates with autonomy while identifying when to engage SMEs, technical, and product specialists
- Leads resolution discussions regarding solution or configuration challenges, partnering with the Project Manager (PM) & Solution Owner (SO), where required, to manage communication and drive the path to resolution
- Contributes to resolving configuration, workflow, and reporting challenges
- Collaborates with data and technical teams to ensure alignment across automation and analytics solutions
Skills
- 4–7+ years of total experience, with significant direct exposure to the staffing industry or complex SaaS implementation
- Strong experience with automation, AI, or analytics solutions
- A strong track record of executing, configuring, and optimizing complex business processes
- Experience in a role accountable for leading the implementation and configuration of complex business solutions within a defined architectural design
- Strong problem-solving capability across diverse topics, with demonstrated outcome orientation
- Strong stakeholder management and leadership skills
- Comprehensive understanding of recruiter workflows, client fulfillment cycles, and key business drivers within a staffing vertical
- A Strong understanding of Business Process Optimization principles
- A solid understanding of Change Management and User Adoption principles
- A Bachelor's degree in a relevant field or equivalent work experience. Business degree preferred
- Relevant certifications in technology, analytics, or project delivery are a plus, e.g., Certified Staffing Professional (CSP/ASA), Project Management Professional (PMP), or Lean Six Sigma certification
Benefits
- Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
- Unlimited Planned Paid Time Off
- Global Mental Health Support
- On-Demand Learning & Development
- Quarterly paid volunteer days
- Lucrative Employee Referral Program (eligible for prior to your first day)
- Company-wide mentor program
Company Overview
Bullhorn provides cloud-based CRM solutions for companies in business services industries. It was founded in 1999, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is http://www.bullhorn.com.Company H1B Sponsorship
Bullhorn has a track record of offering H1B sponsorships, with 1 in 2026, 1 in 2025, 6 in 2024, 5 in 2023, 3 in 2022, 8 in 2021, 23 in 2020. Please note that this does not guarantee sponsorship for this specific role.