Note: The job is a remote job and is open to candidates in USA. Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. As a Senior Product Manager, you will lead strategy and execution for a critical internal product area focused on operational infrastructure and workflow orchestration, partnering with various teams to deliver scalable solutions.
Responsibilities
- Lead product strategy and execution for internal platforms and tooling that support Talkiatry’s clinical and operational workflows
- Develop and maintain a long-term roadmap for operational systems, workflow orchestration, and internal platform capabilities
- Partner closely with Clinical and Operations teams to identify pain points and translate them into scalable, high-impact product solutions
- Identify opportunities to leverage AI and automation to reduce manual work, improve operational efficiency, and enhance internal decision-making
- Contribute to the development of emerging AI-powered capabilities and intelligence layers within internal tooling and workflows
- Balance short-term operational priorities with long-term platform investments and scalability goals
- Lead cross-functional collaboration with Engineering, Design, Data, Clinical, and Operations partners to deliver complex initiatives successfully
- Anticipate dependencies, manage product risks, and drive alignment across stakeholders and teams
- Define success metrics, establish measurable goals, and use data to evaluate product impact and inform strategic decisions
- Navigate ambiguity by breaking down complex operational and systems challenges into actionable product opportunities
Skills
- 4+ years of experience in product management, ideally in fast-paced, technology-driven environments
- Experience leading complex product initiatives across multiple teams and systems
- Demonstrated ability to develop product strategy, prioritize effectively, and execute against long-term roadmaps
- Strong interest in AI/-driven products, with the ability to identify practical applications of AI in operational and workflow-driven environments
- Familiarity with AI concepts and technologies, including automation, large language models (LLMs), and decision-support systems
- Experience evaluating where AI solutions add meaningful value versus where simpler workflow or systems improvements are more appropriate
- Comfort partnering closely with Engineering and Data teams on technically complex or AI-enabled product initiatives
- Experience working across interconnected systems and understanding technical dependencies, integrations, and operational trade-offs
- Strong product judgment and ability to navigate ambiguity in complex problem spaces
- Excellent communication and organizational skills, with the ability to clearly articulate priorities, trade-offs, and strategic rationale
- Experience building internal tools, platforms, or workflow systems as well as working with clinical or operations teams
Benefits
- Medical, dental, vision effective day 1
- 401K with match
- Generous PTO plus paid holidays
- Paid parental leave
- Grow your career with us: Hone your skills and build new ones with our Learning team as Talkiatry expands
Company Overview
Talkiatry provides virtual mental healthcare services covered by insurance, connecting patients with licensed psychiatrists. It was founded in 2019, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://www.talkiatry.com.