Note: The job is a remote job and is open to candidates in USA. First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. seeking a Remarketing Support Associate to join their Loss Mitigation department. This role involves working with vendors to support workflows for liquidating collateral while ensuring compliance and quality.
Responsibilities
- Input and track vehicle progress from vehicle recovery to post-sale
- Review reports and photos of recovered vehicles to assess damage and overall condition
- Review vehicle estimates and track vehicle inspection and repair progress
- Maintain documentation uploads such as repossession and post-sale documentation
- Assist with title tracking in internal dashboards
- Review vehicles ready for sale at wholesale and salvage auctions
- Follow up on accounts via email, phone, or through internal sites
- Any other duties assigned to assist the Remarketing Team
Skills
- Demonstrated historical career stability
- High school diploma or equivalent
- Previous experience in the automotive industry, including but not limited to auto lending, auto insurance, car dealerships, mechanical shops, or automotive auctions, etc
- Proficient knowledge of Excel and Outlook
- A strong attention to detail and dedication to consistency
- Passion to establish a career with FHF, we believe in providing growth opportunities!
- Ability to think critically and be self-reliant
- Strong self-discipline in a remote environment
- Previous remote or hybrid experience
- 1+ years of Loss Mitigation or Remarketing is a plus!
Benefits
- Competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more)
- Paid vacation
- 401(k) match
- Tuition reimbursement
- Social activities
- Monthly lunches
- A robust employee recognition and talent development program to enhance your career with us
Company Overview
First Help Financial is an innovative auto finance company that provides customer-focused automobile lending services. It was founded in 2006, and is headquartered in Newton, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://firsthelpfinancial.com/.