Note: The job is a remote job and is open to candidates in USA. Glance is a company focused on powering seamless human connections through Guided CX solutions. As a Product Manager, you will drive product and go-to-market execution for solutions that enhance customer interactions for major enterprises, collaborating closely with Product Owners and other teams to ensure successful product launches and iterations.
Responsibilities
- Conduct market research, competitive analysis, and customer discovery to identify opportunities and validate product direction
- Develop and recommend product vision and roadmap priorities for your areas, aligned with portfolio-level direction
- Validate opportunities quickly through prototyping and experimentation - whether testing new product concepts or go-to-market motions like PLG - bringing clear recommendations with supporting evidence to leadership
- Drive go-to-market execution across the full product lifecycle - launches, versioning, migration planning, and sunsetting - partnering with Sales, Marketing, Customer Success, and Partners to ensure smooth transitions and sustained adoption
- Contribute market and product perspectives to packaging and pricing decisions
- Use analytics, usage data, and customer feedback to measure product value and guide iteration
- Develop and recommend the 'what' and 'why' of product requirements; partner with Product Owners who own backlog management, user story refinement, and sprint-level execution
- Equip Product Owners with strategic context, customer insights, and prioritization rationale to make informed execution decisions
- Frame requirements in terms of customer outcomes and business value, deferring to engineering and technical leads on technical direction and implementation
Skills
- 5+ years of experience in Product Management within a B2B SaaS environment, with a focus on mid-market to enterprise products
- Strong go-to-market experience across the full product lifecycle: launching, versioning, migration planning, and sunsetting
- Experience with PLG (product-led growth) and down-market growth motions in addition to enterprise sales-led strategies
- Engineering background or equivalent technical fluency - comfortable navigating both technical and business conversations with credibility
- An agile, iterative mindset with real experience using AI/ML - you work in fast cycles, challenge your own assumptions, and you're already experimenting with how AI applies to product development
- Comfort with ambiguity and competing priorities - you can make progress when the strategy is still forming and multiple things are changing at once
- A data-informed mindset, with experience using analytics tools to drive product decisions
Benefits
- Excellent insurance package
- 401k plan
- Time-off benefits
Company Overview
An in-brand collaboration platform that connects real humans within digital spaces to provide personal connection at the exact right moment It was founded in 2000, and is headquartered in Wakefield, Massachusetts, USA, with a workforce of 51-200 employees. Its website is https://www.glance.cx.Company H1B Sponsorship
Glance has a track record of offering H1B sponsorships, with 1 in 2025, 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.