Note: The job is a remote job and is open to candidates in USA. Ophelia is a venture-backed healthcare startup focused on providing accessible treatments for opioid use disorder. The Partnership Development Manager will build and manage relationships within correctional facilities to enhance access to virtual medication-assisted treatment for incarcerated individuals.
Responsibilities
- Build and manage relationships with key stakeholders across correctional systems, including: County commissioners and government leadership, Wardens and jail administrators, Social services and discharge planning teams, Correctional officers and custody staff, Inmate medical and behavioral health teams
- Develop tailored engagement strategies for each stakeholder group to drive alignment and adoption
- Design and operationalize referral workflows within correctional facilities to connect individuals to Ophelia’s virtual MOUD services
- Partner with facilities to integrate into existing processes such as: Intake and withdrawal management, Discharge planning and reentry workflows
- Ensure referral pathways are simple, repeatable, and compliant with facility protocols
- Utilize CRM tools (like Salesforce or HubSpot) to track activity, conversion rates from referral to patient, and ROI on partnership outreach. You will be expected to uncover insights into your own performance, including analyzing which partner types yield the highest patient conversion and adjusting your weekly strategy accordingly
- Collect and analyze feedback from community partners to refine Ophelia’s referral strategies and products. Help develop and build solutions for existing referral barriers
- Work closely with Ophelia’s marketing, commercial, clinical, product, and operations teams to achieve outreach and market penetration goals
- This is a highly cross-functional role requiring navigation of public sector systems, clinical workflows, and correctional operations
Skills
- 1+ years experience partnering with or selling into correctional systems, government agencies, or highly regulated environments
- Proven ability to manage complex, multi-stakeholder partnerships with long sales cycles
- Experience driving operational change within institutional settings (not just relationship-building)
- Strong ability to engage and influence diverse stakeholder groups ranging from frontline staff to senior leadership
- Ability to translate between clinical, operational, and policy perspectives
- Comfortable working within structured, high-security environments with strict protocols
- MOUD in correctional settings
- Reentry/discharge planning workflows
- Medicaid or public funding streams (e.g., opioid settlement funds)
- Existing relationships within correctional or county systems strongly preferred
Benefits
- Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
- Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure
- 10 company holidays
- Work From Home Stipend
- 401k Contribution Platform
- Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!
Company Overview
Ophelia offers medication and support for quitting opioids. It was founded in 2019, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://ophelia.com/.