Note: The job is a remote job and is open to candidates in USA. RGP is a company focused on creating a future where businesses can operate without constraints, offering a suite of solutions for organizations at every growth stage. They are seeking an MDM Technical Analyst to implement and optimize Master Data Management solutions, ensuring high-quality master data and collaborating with various stakeholders to meet business needs.
Responsibilities
- Contribute to the design, configuration, development, and implementation of MDM solutions within the product suite, including data modeling, match/merge rules, survivorship rules, and workflow configuration
- Perform hands-on technical tasks such as building and optimizing complex data quality rules, profiling, cleansing, standardization, enrichment, and deduplication processes
- Provide technical support for the MDM application(s), including troubleshooting errors, investigating root cause analysis (RCA), resolving production issues, and performing performance tuning
- Collaborate with business stakeholders, data stewards, data owners, architects, developers, and cross-functional teams to gather requirements, translate business needs into technical specifications, and ensure alignment with enterprise data governance and quality standards
- Monitor, audit, and maintain master data quality and integrity across domains (e.g., customer, product, supplier, vendor, or reference data), remediating issues and enforcing data governance policies
- Conduct data analysis, profiling, and reporting to identify data quality issues, anomalies, or improvement opportunities, and recommend enhancements to MDM processes or configurations
- Support integration of the MDM suite with upstream/downstream systems (e.g., CRMs, ERPs, data warehouses, or other applications), including API/web service configuration, batch/real-time integration troubleshooting, and data flow validation
- Participate in testing activities (unit, system, integration, UAT), create test scenarios/cases, validate outcomes, and ensure releases/upgrades maintain stability and quality
- Train technical staff, end-users, and data stewards on MDM product concepts, usage, best practices, and configuration techniques
- Contribute to ongoing enhancements, upgrades, patches, and migrations for the MDM product suite, evaluating new features/technologies and recommending improvements
- Document technical designs, configurations, processes, runbooks, and knowledge articles to support maintainability and knowledge transfer
- Ensure compliance with data security, privacy, and regulatory requirements within the MDM environment
Skills
- Bachelor's degree (preferred degree in Computer Science, Information Systems, Data Management, or a related field)
- 4+ years of hands-on experience in business system and technical analysis, with at least 2+ years in a technical analyst or equivalent role
- Experience with data quality tools, profiling, cleansing, match/merge logic, and survivorship rules
- Knowledge of integration patterns (ETL, APIs, web services, real-time/event-driven)
- Familiarity with data governance principles, stewardship workflows, and master data domains
- Excellent analytical and problem-solving abilities
- Strong communication and stakeholder management
- Ability to work independently and in agile/cross-functional teams
- Experience as a product owner embedded in agile teams
- Experience with cloud-based MDM deployments or hybrid environments
- Experience in SQL/PL-SQL, data querying, and scripting
- Exposure to related technologies: ERP/CRM systems (e.g., SAP, Salesforce), big data tools, or data lakes
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Disability Insurance
- 401(k) Savings Plan
- Employee Stock Purchase Plan
- Professional Development Program
- Paid Time Off
- Paid Holidays
- Paid Sick Time (in geographies where legally required)
Company Overview
RGP (Nasdaq: RGP) is an award-winning global professional services firm with three decades of experience helping the world’s top organizations navigate change and seize opportunity. It was founded in 2004, and is headquartered in Cincinnati, Ohio, USA, with a workforce of 1001-5000 employees. Its website is http://www.xperianz.com/.