[Remote] Field Representative

Note: The job is a remote job and is open to candidates in USA. C+C is an award-winning integrated marketing agency focused on creating positive social and environmental change. The Field Representative will support Utility Residential Retail Rebate programs by engaging with retail partners, ensuring compliance, and conducting field visits to promote energy-efficient products.

Responsibilities

• Serve as an extension of our utility partners in retail locations
• Oversee retailer/manufacturer promotional compliance and point of purchase (POP) product placement in participating locations
• Conduct field visits at up to 36 locations/locations a week
• Ensure retail partners are properly educated about utility programs, services, and promotional products so information can accurately be relayed to customers
• Accurately relay information about utility programs, services and promotional products if the opportunity presents itself while you are in the store
• Ensure correct pricing of rebated products
• Deliver formal and informal training to retail staff
• Work with partners to maximize promotion and sales of rebated items
• Participate in 3-4 planned promotional weekend events and between 6-8 impromptu weekday events per year
• Adhere to reporting best practices and timing when reporting on store visitations, trainings, and outreach event results to C+C management using Salesforce
• Maintain, enhance and document utility relationship with all program participants
• Identify ways to streamline programs processes and procedures
• Preform in-depth surveys with customers and associates while in-store
• Maintain a high level of organization to ensure accurate and timely completion of daily reporting tasks, meeting strict deadlines and ensuring data integrity
• Demonstrate exceptional time management and self-discipline to effectively perform all aspects of the job within required timeframes, including reporting and administrative tasks, while working within a flexible schedule that allows for autonomy and freedom

Skills

• Minimum of one years' experience in customer relations, sales, or similar roles
• Own/lease an insured vehicle and valid driver's license with a clean driving record
• Proactive self-starter with excellent time management skills and the ability to learn and absorb new information quickly
• Strong customer service and account management skills
• Virtual training skills to include creating and delivering PowerPoints, managing invitations through Outlook and leading Zoom/Teams webinars
• Comfortable presenting professionally in front of live and virtual audiences
• Ability to perform outreach to warm and cold leads
• Ability to communicate technical information to different audiences
• Must possess the ability to stand and be on your feet for extended periods, walk frequently throughout stores, and safely navigate ladders as needed to complete tasks
• Some proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Google Sheets/Docs, Asana, and Salesforce
• Residence within the region for which job is posted
• Strong commitment to diversity, equity and inclusion
• Background specifically in retail sales or with a utility and/or energy services company
• Experience with energy efficiency

Benefits

• Health insurance premiums (medical, vision, dental) paid in full for your coverage, along with up to $1300 contributed annually to your Health Savings Account
• Company paid life insurance, long-term disability and short-term disability policies
• Up to 4% company match contributed to your 401(k)
• Starting Paid Time Off of 17 days per year, plus 12 paid company holidays
• Flexible Spending Account
• Employee Assistance Program
• Paid parental leave for primary and secondary caregivers
• Work-from-home stipend for office set up
• Monthly cell phone stipend
• Full reimbursement for commuting via public transportation
• 5-year service bonuses, and paid sabbaticals every 5 years, starting with 10 years of service

Company Overview