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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
The Director, Meetings & Events is responsible for leading the strategic planning, development, and execution of the organization’s internal and external meetings, conferences, and corporate events. This senior leadership role oversees a team of meeting and event professionals and ensures all programs align with corporate objectives, brand standards, financial targets, and stakeholder expectations.
The Director will drive enterprise-wide event strategy, operational excellence, and continuous improvement while delivering high-impact experiences that support growth, culture, client engagement, and brand visibility.
Key Responsibilities
Strategic Leadership
- Develop and execute a comprehensive meetings and events strategy aligned with corporate marketing, communications, and business objectives.
- Serve as a strategic advisor to executive leadership on event positioning, audience engagement, and experience design.
- Establish standards, processes, and governance models for event planning and execution across the organization.
- Ensure alignment between events, brand messaging, talent initiatives, sales enablement, and client engagement strategies.
Team Leadership & Development
- Lead, coach, and develop a team of meeting and event planners and managers.
- Establish clear performance expectations, KPIs, and professional development plans.
- Foster a high-performance, collaborative culture focused on innovation, accountability, and service excellence.
- Optimize team structure, workload allocation, and resource planning to meet business needs.
Event Planning & Execution
- Oversee the end-to-end planning and execution of national sales meetings, leadership conferences, incentive trips, client events, board meetings, and other enterprise programs.
- Ensure flawless execution, operational efficiency, and consistent attendee experience across all events.
- Partner cross-functionally with marketing, communications, HR, finance, legal, and business unit leaders.
- Implement scalable planning processes, playbooks, and tools to enhance execution and reduce risk.
Financial Oversight & Vendor Management
- Develop and manage annual event budgets, ensuring fiscal responsibility and ROI optimization.
- Negotiate contracts with venues, vendors, and production partners to achieve best-in-class service and cost efficiency.
- Implement financial tracking, forecasting, and reporting systems.
- Monitor risk management, compliance, and contractual obligations.
Experience Design & Innovation
- Elevate the attendee experience through thoughtful program design, content flow, engagement strategy, and technology integration.
- Evaluate and implement innovative event technologies and engagement tools.
- Establish post-event measurement frameworks to assess satisfaction, business impact, and ROI.
- Leverage data and feedback to drive continuous improvement.
Governance, Risk & Compliance
- Ensure compliance with corporate policies, risk management standards, and regulatory requirements.
- Develop crisis management and contingency planning protocols for live and virtual events.
- Maintain oversight of insurance requirements, safety standards, and contractual protections.
Qualifications
- Bachelor’s degree in Hospitality Management, Marketing, Communications, Business Administration, or related field required.
- 10+ years of progressive experience in corporate meeting and event leadership.
- 5+ years of experience managing and developing professional teams.
- Proven experience leading large-scale, multi-day national conferences and executive-level events.
- Strong financial acumen and experience managing multimillion-dollar event budgets.
- Demonstrated ability to negotiate complex vendor contracts.
- Experience working in a highly matrixed corporate environment preferred.
Competencies
- Strategic thinking and enterprise alignment
- Executive presence and stakeholder influence
- Operational excellence and attention to detail
- Financial and contractual expertise
- Team leadership and talent development
- Innovation and experience design mindset
- Strong written and verbal communication skills
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
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