Sales & Svc Billing Spec - req1669
OVERVIEW
Responsible for Order entry, Change Orders, Invoicing & Revenue Recognition for Sales and Service. Identify, diagnose, and resolve booking and billing issues.
RESPONSIBILITIES
- Convert approved quotes to orders in Oracle, make adjustments as required and verify order financials for accuracy.
- Review change orders for accuracy and make adjustments as required.
- Amend sales orders for approved changes and re-invoice as required.
- Bill customers as per terms and conditions of the order.
- Recognize revenue in compliance with CMSU policies.
- Work in cross functional teams to troubleshoot and solve sales order related issues.
- File and maintain customer documentation electronically.
- Perform work under minimal supervision.
- Handle issues and problems, and escalates only the most complex issues to higher level staff.
- Audit Service Requests (SR) closed by Field Service Engineers or Area Service Managers to ensure accurate Billings and adherence to Compliance.
- Collaborate with Service management to minimize concessions and strengthen overall Service billings.
- Provide backup information for Audit requests as and when required.
QUALIFICATIONS
- Working with sales team and knowledge of CRM or ERP (preferred).
- Good PC skills including MS Word and Excel.
- Good communication skills, including the ability to build and maintain effective working relationships at all levels.
- Strong ability to meet deadlines, handle high volume of work in a fast-paced environment.
- Good judgment, analytical and problem-solving skills; strong detail orientation.
- 2 Year / associate's degree, degree in business or related field or equivalent experience in lieu of degree
- 2 years' experience working with Sales & Service teams
- Oracle and Salesforce is highly preferred but not required
- Pay Information: Min Salary $56,600 to Max Salary $101,900 (annual equivalency); DOE
#LI-RS1
#LI-Remote
About us!
Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.