Position Summary
The Enrollment Advisor is a vital member of the Admissions Department and the first point of contact for prospective families at the Williamsburg Family of Schools. Successful Enrollment Advisors use a unique set of sales, communication, writing, and organizational skills to help families determine if our program is the right fit and start the school year on a high note.
Essential Duties
- Conduct enrollment consultations with prospective families, explain the benefits of our program, answer questions, and guide families through enrollment options
- Assist families with course selection, provide onboarding resources, and address pre-semester questions to ensure a strong start
- Maintain accurate records of family interactions in HubSpot, including follow-ups, task management, and performance tracking
- Stay informed on Williamsburg curriculum, policies, and updates to provide accurate and insightful guidance
- Document new information and procedures in the team knowledge base to support team alignment
- Collaborate with colleagues, share family feedback, and recommend process improvements to enhance the enrollment experience
- Stay flexible and adaptable to evolving priorities while contributing to enrollment goals
Non-Essential Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Minimum Qualifications
- 2 years of sales experience
- Strong oral and written communication skills
- Able to work independently and manage your own consult schedule
- Prior work experience in the admissions department for a K-12 school or post-secondary institution
- Associate of Arts degree or higher education
- Proficiency in HubSpot or similar sales management software
Physical and Mental Requirements / Working Conditions
- 40 hours per week, Monday through Friday
- Remote work environment
- Any other requirements for the position
Benefits
After meeting the eligibility requirements, benefits are available, including Health, 401(k) Retirement, Paid Holidays, and Paid Time Off.
Salary Range
Williamsburg Learning is an Equal Opportunity Employer