In Short: We are looking for a seasoned eCom expert that acts as an advisor to our customers and help us develop a product that solves the problems our customers are facing
✅ About Klar
- Klar is the Data Operating System for growing eCommerce companies - Klar gives eCom brands a holisitc understanding of their business across their three main drivers of growth - customer acquisition, retention and profitability.
- We work with over 500 eCom brands - leading brands like Sunday Natural, Loop Earplugs, Holy, Maniko, Armed Angels and hundreds more use Klar to make better decision every day.
- We deeply empathise with our customers - after having worked most of the last 10 years in e-commerce companies, we know their pain and built Klar to help.
- Our guiding principle is Do Work You Are Proud Of - we emphasize long-term quality over short term results.
Our Process
Since we are growing like crazy and have big plans, the starting date is ideally tomorrow. But for the right candidate, we are willing to wait. Quality always pays off.
Most of the process for this position will be handled by Uli.
- I review your application: Apart from your CV feel free to include a few words as to what motivates you to join Klar.
- We get to know each other: We have a 30-minute meeting in which I will tell you more about our vision for Klar plus, we'll get to see whether both our expectations align.
- We really get to know each other: We will have a second meeting in which I want to understand what drives you and where you want to be in the future. You can ask me anything you want - nothing is off the table. We will talk for as long as necessary and by the end of it we should both feel comfortable.
- You meet the Founders - we value strong fit and alignment within our team. This gives you and us a chance for a final check.
- You get an offer - and hopefully sign it ✌️
Tasks
About The Position
Klar is the most holistic data & reporting platform for growing eCommerce brands.
But we don’t just want to provide a software to our customers. We deeply care about them being successful.
Which is why we have a consulting team of experienced eCom operators (ex-CMO 9-figure brand, ex-Head of Marketing 8-figure brand) within Klar that works as a sparring partner with with our customers.
Since we are growing, we now want to add a third person to that team.
In this role, you will do the following:
- Act as an advisor to our customers - this can take different forms. They might not know what the right course of action is or even have an problem they don’t know the answer to. With your broad eCom expertise and wide knowledge of what is working across Klar customers, you advise them on the right course of action.
- Create data audits for customers - you dive deep into the customers data and uncover patterns and insights that they might have missed, present your finding and suggest ways to improve their business.
- Shape the development of our product - as you help customer solve their problems, you know exactly how our product needs to improve. As part of is role you will work closely with our product teams to shape the roadmap, define features and be involved in the QA process of new feature to ensure that they hit the mark.
Requirements
About You
- You are among the best at what you do - we are looking for extraordinarily talented people that are looking to take their career and knowledge to the next level.
- You are an eCom expert and incredible passionate about this space - you have worked multiple years for an eCom brand or agency and are constantly developing your skillset and knowledge by educating yourself.
- You optimize for learning - your main motivation is to learn as much as possible in broaden your tool set. You want to work with people of the same mindset and learn from each other.
- You are naturally curious - you have a wide range of interests that you like to explore and are open to constantly being exposed to something new.
Benefits
⚙️ Our Offer
- Top-of-market compensation - we want to hire the best people out there. You are an integral part of making Klar successful and will be-compensated.
- Founders that get eCom and give you freedom to be successful - all founders have worked in eCom and we are super interested in your ideas and give the freedom you need to be successful.
- Massive exposure to the eCom industry & knowledge - you get to take a look behind the curtain of how the best eCom brands operate and detailed insights of what strategies and tactics work for them. Plus, data from 500+ of brands so that you can see what really work and share that knowledge with our community.
- Multi-disciplinary learning - If we have learnt one thing over the last years: having a good understanding of different disciplines is a massive competitive advantage in your career. In this role you will get exposure to many different functions and work directly with our growth, community and education team.
- Work from anywhere - we are building a remote-first company so there is the opportunity to work from anywhere. That being said, in the early days this role is very much about building relationships which will require you to travel within the UK.