Digital Account Coordinator

Monks is a global, digital-first marketing and technology services company. The role of the Digital Account Coordinator involves managing projects, connecting diverse teams, and developing a deep understanding of the automotive industry to ensure seamless execution of client strategies.

Responsibilities

• Manage all aspects of workstreams, ensuring that all deliverables—tactics brainstorm decks, strategy briefs, data reports, creative ideas, and content calendars—are not just completed but exceed quality expectations
• Organize and guide regular meetings and brainstorming sessions, inspiring the team to communicate openly and share ideas, thereby creating a collaborative atmosphere
• Have a solid understanding of the automotive industry, including key players, trends, and challenges
• Stay informed about US tariffs, regulations, and market dynamics that can impact the client’s strategy and operations
• Foster a mindset of continuous learning regarding the automotive sector, encouraging the team to explore relevant topics and insights that can enhance project outcomes
• Work hand-in-hand with Account Directors, Content Managers, Strategists, Community Managers, Creatives, and Designers
• Be the central hub of communication, ensuring that everyone is aligned and informed, merging diverse skill sets and perspectives into cohesive project execution
• Engage with the extended retained team actively to identify opportunities for integrating organic content strategies with paid or other initiatives, ensuring a unified approach to marketing efforts
• Oversee the meticulous upload of all content to the QA platform (Workspace), ensuring that Business Affairs and Compliance documentation is thorough and accurate
• Champion quality assurance protocols, instilling a culture of excellence where team members are encouraged to uphold these standards in every task they undertake
• Develop a keen sense for team dynamics, regularly assessing individual and group performance
• Proactively address any issues that may hinder productivity and employ conflict resolution techniques to foster a positive team environment
• Be a mentor and coach for your team members, guiding them in their professional development
• Inspire them to set ambitious personal and team-related goals, and celebrate their achievements together
• Navigate the complexities of ad-hoc projects, such as reactive content and influencer campaigns, ensuring timely execution while maintaining high standards

Skills

• A minimum of 1 year in project Coordination, preferably with a strong background in social media, digital marketing, as well production
• Experience or knowledge of the automotive industry is a plus, but a proactive approach to learning about it is essential
• Leadership and Adaptability: Inspire others through your actions while adapting to changing circumstances
• Negotiation and Risk Management: Effectively navigate challenges and secure necessary resources
• Problem-solving and Critical Thinking: Analyze complex situations and devise effective solutions
• Industry Knowledge: Stay informed about the automotive industry and related economic factors to enhance project relevance
• Time Management and Communication: Prioritize tasks effectively and communicate clearly with stakeholders
• Quality Management and Interpersonal Skills: Uphold high standards and build strong relationships
• Self-driven and Curious Mindset: Take initiative in seeking knowledge and improvements, particularly regarding industry trends
• Tools Proficiency: Familiarity with tools such as Slack, Office, GMAC, Promoboxx, Opal, Workspace, and Jira will be essential for your daily activities
• Increased Efficiency: Streamline workflows and remove bottlenecks to enhance productivity
• Enhanced Collaboration: Cultivate a collaborative environment that fosters teamwork across disciplines
• Respectful Communication: Uphold our communication manifesto, promoting transparency, active listening, and constructive feedback
• Enhanced Collaboration: Cultivate a collaborative environment that fosters teamwork across disciplines

Company Overview