Account Manager

Description

Account Manager – Ohio Workers’ Compensation

Cleveland, Ohio | Full-Time | Sales / Client Management

MinuteMen OhioComp is hiring a motivated Account Manager to join our growing team. This role serves as the primary relationship manager for employer clients, helping them navigate the Ohio Workers’ Compensation system while ensuring exceptional service and long-term account retention.

If you have experience with Ohio Workers’ Compensation, human resources, claims management, workplace safety, or employer services, and enjoy building strong business relationships, we encourage you to apply.

This position is ideal for a driven client relationship manager who enjoys working directly with employers, solving problems, and helping businesses manage their workers’ compensation programs effectively.

Key Responsibilities

• Develop and grow new business opportunities and employer accounts
• Serve as the primary point of contact for employer clients
• Maintain strong relationships to ensure client satisfaction and retention
• Act as a liaison between employers and the managed care team
• Work closely with third-party administrators, brokers, and the Ohio Bureau of Workers’ Compensation
• Identify employers who could benefit from return-to-work programs and assist in program development
• Attend and represent the company at trade shows, safety council meetings, conferences, and community events
• Prepare and present claim reports, cost analysis, and workers’ compensation program updates
• Oversee the resolution of employer concerns, issues, and service requests

Qualifications

• Bachelor’s degree preferred
• Knowledge of the Ohio Workers’ Compensation system
• Experience working with Managed Care Organizations (MCOs) or Third-Party Administrators (TPAs) preferred
• Previous sales, account management, or business development experience preferred
• Strong interpersonal and professional communication skills
• Ability to work independently while managing multiple client relationships
• Willingness and ability to travel for client meetings and industry events

Desired Skills

• Account Management
• Business Development
• Workers’ Compensation Programs
• Employer Services
• Client Relationship Management
• Human Resources Services
• Claims Reporting & Analysis
• Return-to-Work Program Development

What We’re Looking For

We are seeking a highly motivated self-starter who enjoys working with employers and building long-term professional relationships. The ideal candidate thrives in a client-facing role, is comfortable presenting information to business leaders, and enjoys helping organizations manage their workers’ compensation programs.

Compensation

Compensation is based on experience

Summary

About MinuteMen OhioComp

MinuteMen OhioComp proudly serves Ohio's employers and injured workers. We commit our resources and staff to provide exceptional customer service, aggressive medical case management, and quality health care focused on an early and safe return to work.