We’re a mission-driven company powered by individuals who are fired up about making egg freezing and third party reproduction more accessible. We’re proud to engage in meaningful work that will impact tons of people through the family-building process.
We are hiring a Clinical Operations Specialist to guide our Freeze members through their egg freezing and donation journeys. This role is ideal for someone who is detail-oriented, proactive, and passionate about third-party reproduction. You will review egg donor applications, engage directly with members over phone and email to answer questions, lead video calls to educate members and ensure informed consent, amongst other operational and member-facing activities. This is a remote role on our Member Experience team; we are ideally looking for a full-time role including some weekend availability, but we are also open to part-time or contract positions.
We are a fully remote team and are spread out across the coasts. Since we’re located all over the country, communication using Slack, Gmail, Zoom, and other tools is key. We communicate regularly throughout the day, and you’ll never be alone. We believe in giving our team members autonomy, and place value on the output of each team member. Above all, we’re proud to engage in meaningful work that will impact tons of people throughout the family-building process.
We are an equal opportunity employer. Individuals seeking employment at our company are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Additionally, we encourage candidates who have non-traditional/diverse backgrounds to apply. Candidates who have been challenged or chosen to challenge themselves in unique ways, but may not fit all specified criteria are still encouraged to apply and share why this is such a compelling opportunity for you.