POSITION SUMMARY
The District Manager is responsible for the performance of the Restaurant Management Teams (General Managers, GMTs/GMITs, Shift Managers & Shift Leaders). This role ensures all employees are performing their job responsibilities and meeting expectations in all areas of their job descriptions.
ESSENTIAL FUNCTIONS
May perform any or all of the following duties:
- Ensures each Restaurant Management Team consistently provides a quality product and customer service experience that delivers total Guest satisfaction
- Continuously works to improve the skills, knowledge and morale of General Managers and GMTs/GMITs. Works through the General Manager and GMT/GMIT to ensure all employees receive the necessary training to perform their duties
- Maximizes financial performance and profit
- Ensures that business and personnel practices are within the law and consistent with Company policies and procedures
- Models and encourages Company shared values
- Demonstrates excellent oral and written communication skills; communicates effectively with all levels of internal and external management
- Attends training to remain current on industry trends
- Participates in company meetings, webinars and conference calls
- Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES
- Must possess approximately five (5) to seven (7) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant operations (preferably QSR)
- BA/BS Degree preferred
- Must have a Valid Driver’s License and an acceptable DMV report
- Must have reliable transportation with proof of insurance
- Must have basic knowledge of computers
- Must have financial/analytical aptitude including planning, budgeting, scheduling and P&L management experience
- Must have excellent planning and time management skills
- Must have team building skills
- Must have investigative and problem solving skills
- Bi-lingual skills are a plus
- Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results
- Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information
WORK ENVIRONMENT
- Corporate Office fast paced, high volume of activity and a deadline driven environment/ Fast paced environment working with kitchen equipment in tight quarters
PHYSICAL DEMANDS
- Sitting for extended periods of time, using telephone, typing and/or operating a computer
- Sitting and/or standing for long periods of time at workstation or in restaurants
- Travels as needed approximately zero (50)%
THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.