Submit a voice sample to be considered
I am looking for a reliable virtual receptionist / lead intake assistant to help answer a light volume of inbound calls for my home services business.
This is a scripted inbound call handling role. The job is to answer calls professionally, ask a short set of qualifying questions, enter the lead into the CRM, and send a brief summary after each call.
This role is not for cold calling, aggressive sales, or appointment closing.
Responsibilities
Answer inbound calls in a professional and friendly manner
Follow a short script and ask 8–10 qualifying questions
Collect lead details accurately
Enter lead information into the CRM
Send a short written summary after each call
Maintain a warm, professional tone with callers
Important Compensation Note
Call volume is expected to be light at the beginning.
This is not a paid standby role and not paid waiting time.
Compensation will be for active work only, including:
answered inbound calls
lead intake
CRM entry
short written follow-up / summary
Please apply only if you are comfortable with a compensation structure based on actual tasks completed rather than hourly availability alone.
If call volume increases in the future, I may revisit the structure.
Ideal Candidate
Strong spoken English
Professional and friendly phone presence
Comfortable following scripts
Accurate with note-taking and CRM entry
Reliable during EST business hours
Able to keep calls brief and organized
Experience with customer service, receptionist work, or lead intake preferred
Important Notes
No pricing should be provided to callers
No scheduling promises should be made
No technical advice should be given
Andy, our Lead Project Manager, will follow up with the lead directly
What the Call Usually Includes
Greeting the caller
Asking a short set of scripted questions
Collecting lead details
Entering the lead into the CRM
Sending a short summary after the call
To Apply, Please Include
A short summary of your inbound call or receptionist experience
Your availability during EST business hours
Confirmation that you understand this is pay for active work only, not paid waiting time
Confirmation that you are comfortable following a script and keeping calls brief
A short voice sample or willingness to do a brief role-play interview