We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in technical operations to join our client's Chief Information Officer (CIO).
In this role, you will be responsible for performing various tasks, including:
- Provide direct administrative and technical support to the CIO;
- Manage product imports, updates, and data maintenance within Acumatica ERP;
- Support Shopify store management, including product updates and basic website maintenance;
- Monitor software updates, integrations, and overall system performance;
- Troubleshoot basic technical issues and coordinate with software vendors when needed;
- Maintain technical documentation, SOPs, and internal process documentation;
- Organize data, create reports, and analyze information using Excel or Google Sheets;
- Manage calendars, administrative tasks, and project coordination;
- Support ongoing automation and system improvement initiatives;
Requirements
- Previous experience in a technical support, technical virtual assistant, operations support, or similar role;
- Experience working with Acumatica ERP (or another ERP platform) and Shopify;
- Strong Excel or Google Sheets skills, including Pivot Tables, formulas, and data analysis;
- Strong technical aptitude and the ability to learn new systems quickly;
- Excellent problem-solving and troubleshooting skills;
- Experience coordinating with software vendors or third-party support teams;
- Strong organizational skills with exceptional attention to detail;
- Ability to create and maintain clear documentation and SOPs;
- Strong written and verbal English communication skills;
- Ability to work independently and proactively manage priorities after onboarding;
- Availability to occasionally support system updates outside regular business hours;
Benefits
- Work from home;
- Payment in dollars per working hour (30-hour week);
- Starting salary between 6$ - 10$ per hour depending on your experience, with room for raises based on performance;
- A workplace that values its people;
- Professional development opportunities to grow your career;
- Be part of a supportive team that values your input and achievements;
- Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;
Remember to upload your data in English, please. Including your resume.
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