What You'll Do:
Research, evaluate, and use AI tools to rapidly ideate and prototype product concepts for user validation — helping us get lightweight versions in front of users faster
Participate in user research sessions, developing an understanding of who our users are, what tasks they're trying to accomplish, and what gets in their way
Assist in building out our user research program — including organizing and categorizing user feedback by product and user type, and helping track insights from sources like support tickets, surveys, and user interviews
Contribute to design system and style guide work, supporting visual and interaction consistency across products
Collaborate with the UX Team Lead, product managers, and engineers to validate ideas early and often
Document research findings and prototype iterations, and help communicate UX recommendations across the team
Other tasks and responsibilities as assigned
What You'll Need:
Currently enrolled in an undergraduate program in HCI, UX Design, UI Design, User Research, or a related field
Genuine interest in AI/ML and hands-on experience with AI tools (e.g., ChatGPT, Copilot, Gemini, or similar)
Familiarity with prototyping tools such as Figma or similar
Strong communication skills with the ability to clearly articulate design decisions and research findings to both technical and non-technical audiences
Curiosity about users and a genuine interest in understanding their needs, not just their behaviors
Self-starter mentality with a bias toward action and iteration
Must be authorized to work in the United States
It's a Plus if You Have:
Familiarity with product management frameworks (user stories, roadmaps, prioritization)
Experience conducting or participating in user research (usability testing, interviews, surveys, etc.)
Basic familiarity with cybersecurity concepts or prior exposure to technical environments — you don't need to be an expert, but comfort with technical language goes a long way
Experience with design systems or contributing to shared component libraries
Coursework or projects involving information architecture, interaction design, or research methods
Exposure to tools like Jira, Notion, or Confluence
At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.
Compensation Range:
USD$20.00 - $25.00