Daikin Applied is the world's largest HVAC company and is seeking a Technical Writer to create technical documents for HVAC systems. The role involves developing technical content through research and collaboration with engineers and cross-functional teams to produce clear documentation for product communication.
Responsibilities
- Author and maintain a large volume of technical operation manuals and other service documents
- Work with applicable engineers to develop detailed descriptions of the equipment/unit controls, including installation, interface, operation modes, operation sequence, controller input, outputs, communication, system status, alarms and troubleshooting
- Assist in proofing and editing technical publications of other writers for conformance to style and format
- Organize and research available data and write technical manuscripts from the data, including procedures and parts lists
- Determine illustration needs and recommend content to illustrators
- Meet with other writers to determine project assignments and report project status
- Schedule and conduct review meetings to approve new or revised publications before the final version is released
- Assist in the development and revision of style guides that meet the specific needs of company products
- Perform other work-related tasks as assigned
Skills
- Bachelor's degree from a four-year college or university in English, Journalism, Technical Communication, Professional Writing
- 1-2 years of Technical Writing experience with a heavy emphasis on developing documentation for commercial products system communications and controls
- Proficiency of authoring and desktop publishing tools, specifically MS Word, Excel, Adobe Creative Suite (InDesign, Adobe Acrobat, Illustrator, Photoshop)
- Knowledge of Microsoft 365 products, including Outlook, Skype for Business, Microsoft Teams, OneDrive, SharePoint
- Analytical - Ability to gather and assess documentation to create and update user documentation in compliance with engineering technical input, best practices, and department standards
- Ability to translate highly technical concepts into understandable content for the end user
- Project Management - Ability to determine project scope budget and execute and complete assigned projects and deliverables
- Problem-Solving - Ability to balance work volume and quality and appropriately escalate potential risks and issues to management
- Must be able to work independently as well as collaborate with a team to publish high-quality technical documentation
- HVAC Industry preferred
- Work visa sponsorship is not available for this position
Benefits
- Multiple medical insurance plan options + dental and vision insurance
- 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
- Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
- Short term and long-term disability
- 3 weeks of paid time off for new employees + 11 company paid holidays
- Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
- Paid sick time in accordance of the federal, state and local law
- Paid parental leave and tuition reimbursement after 6 months of continuous service
Company Overview
Daikin Applied delivers superior air quality and energy efficiency to every solution with innovation in advanced technology, IoT, and next generation compressors. It was founded in 1933, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 5001-10000 employees. Its website is https://www.daikinapplied.com.