What you will be doing:
- Partners with business subject matter experts (SME) to identify and develop training
- Gathers information on business objectives, determines training needs.
Participates in the tracking, capture, and evaluation of training for success measurements - Conducts and facilitates general and specific training programs for employees and external customers.
- Conducts and analyzes evaluations to judge the effectiveness of training sessions and implements improvements.
- Collects information on employee performance and feedback.
- In the future, may travel to deliver training.
Experience you will need:
- Experienced in instructional design theory and/or learning principles
- Strong understanding of effective teaching methodologies and tools
- Experienced in traditional and modern training methods, tools and techniques
- Ability to present complex information to a variety of audiences
- Presentation skills
- Data gathering and analysis
- Virtual Facilitation skills
- Critical thinking to develop or assess training materials
- Project management skills
- Presentation skills within a group and/or one-on-one virtually
- Strong organizational and analytical skills
- Understands effective teaching methodologies and tools
- Critical thinking and decision-making skills
- Excellent written and verbal communication skills
- Excellent interpersonal, relationship-building, and teamwork skills
- Self-motivated; self-starter
- Experience managing projects/learning programs, focusing on both long-range projects and immediate tasks
- Proficient in Microsoft Word, Excel, and PowerPoint, a must
- Experience in the Escrow/Title industry
- Delivers training virtually but may need to provide in-person training (10% travel)
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