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Posted Apr 24, 2026

Senior Manager – Customer Analytics | Data-Driven Insights, Strategic Growth & Customer Success Leadership

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Join arenaflex: Transforming Financial Services Through Data Innovation

Welcome to arenaflex – where we're reimagining the future of financial technology! We provide a unified digital origination and decisioning platform that helps financial institutions meet the moment with confidence and agility. Designed to scale with banks and credit unions at any stage of their digital journey, arenaflex delivers a seamless, digital-first experience that streamlines everything from loan origination to deposit account opening.

Our cutting-edge platform features built-in fraud orchestration and comprehensive risk management capabilities, enabling financial institutions to maintain precise control over risk across any product while simultaneously optimizing performance and enhancing security. With enterprise-grade infrastructure and compliance baked into our flexible, modular architecture, institutions can launch new offerings in months rather than years.

At arenaflex, our clients include financial institutions collectively managing over $3.1 trillion in assets and serving more than 50 million U.S. consumers. We're proud to power the digital transformation of some of the most respected names in banking, including leading institutions that trust arenaflex to deliver exceptional results.

Our Culture of Inclusion, Diversity & Belonging

Inclusion, diversity, and belonging are core to arenaflex's values – and we believe they are more than just words, they are actions. We support our commitment to these ideals by empowering intrepid engagement and learning, increasing diverse representation, and fostering a culture where everyone can bring their full self to work without regard to differences. We look for people who embrace this culture and are excited to contribute to our mission of transforming financial services.

A Day in the Life of Our Senior Manager of Customer Analytics

As a Senior Manager of Customer Analytics at arenaflex, your day will be dynamic, fast-paced, and deeply impactful. You'll start by collaborating with the Customer Success team to understand their data needs and priorities for the day, ensuring alignment on key initiatives and emerging opportunities.

Your tasks will span a diverse range of analytical activities, including:

Every day presents new challenges and opportunities to make a meaningful impact on both our internal teams and the financial institutions we serve.

Team Structure & Collaboration

You'll join a team of approximately 40 talented professionals across the Revenue Organization, which includes Marketing, Sales, Sales Engineering, Solutions, Customer Success, and Operations. This cross-functional environment offers rich opportunities for collaboration, learning, and professional growth as you work alongside experts from diverse backgrounds.

Compensation & Benefits

Base Salary: $146,250 – $170,625

Bonus: arenaflex employees are eligible for annual performance bonuses as part of our commitment to shared success! We believe in recognizing and rewarding the contributions of our team members.

Benefits & Perks: We offer a comprehensive benefits package designed to support your wellbeing, professional development, and work-life balance. Our benefits include health insurance, retirement savings plans, paid time off, professional development opportunities, and much more.

What We'll Trust You to Deliver

Strategic Analysis & Forecasting

Drive Strategic Initiatives

Stakeholder Engagement & Communication

What You Likely Bring to the Table

Essential Qualifications

Preferred Qualifications

Skills & Competencies for Success

Career Growth Opportunities & Learning Benefits

At arenaflex, we're committed to your professional development and career growth. As a Senior Manager of Customer Analytics, you'll have access to:

You'll be working at the intersection of fintech innovation and data-driven decision-making, positioning yourself for long-term success in one of the fastest-growing sectors in technology.

Work Environment & Culture Highlights

arenaflex offers a hybrid work environment that balances the flexibility of remote work with the collaboration of in-office connection. Our Chicago headquarters serves as a hub for innovation and teamwork, while our remote-first approach allows talent from across the United States to join our mission.

We foster a culture of innovation, collaboration, and continuous learning. Our team members are encouraged to think boldly, challenge conventions, and contribute ideas that shape the future of financial services. Regular team events, knowledge-sharing sessions, and cross-functional projects keep the work environment dynamic and engaging.

You'll be surrounded by passionate professionals who are dedicated to transforming the banking industry and making a meaningful impact on millions of consumers across the country.

About arenaflex

Founded: 2020

Employees: 150+

Locations: Chicago (Headquarters) and US Remote

Funding: arenaflex has raised $281 million in total equity capital since inception, including most recently at a valuation of $1 billion. Our investors include leading firms such as arenaflex Ventures, arenaflex Partners, and other distinguished financial institutions.

Key Clients: We proudly serve leading financial institutions across the banking sector, including major regional and national banks, credit unions, and innovative fintech partners.

Ready to Make an Impact?

If you're passionate about data analytics, thrive in collaborative environments, and want to be part of a team that's transforming financial services, we want to hear from you! Join arenaflex and help us shape the future of digital banking.

Apply today and become part of a team that values innovation, diversity, and the power of data to drive meaningful change. Your next great career opportunity awaits at arenaflex!