Job Description:
• Support the administration and optimization of core tools including Salesforce, and others across the stack such as HubSpot, Gong, Dialpad, SPIFF, Kubaru, and Genesys
• Serve as the primary liaison between sales leadership and technology platform owners to ensure data is flowing correctly across systems
• Conduct routine data audits to validate marketing campaign data integrity and identify discrepancies before they become problems
• Identify known platform issues, research solutions, and work cross-functionally to prioritize and resolve them
• Create, manage, and communicate the status of technology tickets with the appropriate org partners, keeping stakeholders informed throughout
• Translate business needs from sales leaders into clear, actionable technical requirements for our operations and technology partners
• Manage Sales Feedback and next steps with third party vendors and technology partners during UAT, Pilot Programs and post roll out adoption
• Monitor platform performance across our sales tech stack and proactively flag anything that could impact pipeline, reporting, or rep productivity
Requirements:
• Bachelor’s degree in Business, Analytics, Finance, Economics, Information Systems, or a related field (or equivalent practical experience)
• 5+ years of experience supporting revenue operations or sales leaders with technical solutions / program management
• Hands-on experience with Salesforce, including reporting and dashboards (required)
• Strong proficiency in Excel required (e.g., pivot tables, lookups, basic formulas)
• Understanding of how data enables sales and revenue concepts (pipeline, forecasting, trends, etc.)
• Familiarity with tools such as HubSpot, Gong, Dialpad, SPIFF, Kubaru, or Genesys is a strong differentiator, though we don't expect mastery of every platform on day one.
Benefits:
• Comprehensive medical insurance, dental insurance, and vision insurance;
• life and disability insurance;
• fertility benefits;
• wellness resources;
• and paid sick time.
• Generous paid time off and holidays;
• Employee Assistance Program (EAP);
• and a complimentary Calm app subscription.
• Immediate vesting in a 401(k) plan;
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options;
• commuter benefits;
• and employee discount programs.
• Paid maternity leave and paid paternity leave (including for adoptive parents);
• legal plan options;
• and pet insurance coverage.