Verisk is a leading data analytics and technology partner to the global insurance industry. The Risk Analyst role involves supporting the Consulting and Client Services Team by acting as a customer advocate, responding to client inquiries, and performing risk analyses in support of various projects.
Responsibilities
- Serve as an ambassador of Catastrophe and Risk Analyst and the Analyze Re Product Suite, acting as a customer advocate for our clients and prospective customers
- Respond to client questions in a timely manner and help bring them to a speedy and accurate resolution by working collaboratively with our internal teams
- Support client activities by developing strong relationships with platform users within our clients; learn their workflows and objectives, and provide proactive service to help them avoid pitfalls and to leverage our solutions optimally
- Support a cross section of customer accounts, meeting with your customer base regularly, acting as both a technical support and customer advocate
- Deliver trainings to new and existing clients across the full range of our solutions to an audience with a mixed experience level
- Support customer during onboarding period, working in close coordination with Project Manager and other onboarding project stakeholders
- Support product change management efforts when releases and new features are introduced in our platform
- Support our business development team in sales efforts in both a technical and a pre-sales support capacity, inclusive of leading and organizing demos of various Verisk products, with a primary focus on the Analyze Re Product Suite, for prospective and existing customers
- Perform a wide of range of risk analyses in support of consulting projects, client support, and internal initiatives
- Represent Analyze Re in a range of forums including conferences, industry events, media opportunities and one-on-one meetings
Skills
- Bachelor's Degree in a quantitative field such as mathematics, actuarial science, and/or business or computer science preferred
- 1+ years' experience in consulting, reinsurance, or insurance field considered an asset
- Actuarial or underwriting industry experience a plus
- Excellent skills in Excel
- Experience using tools such as Python or C# are considered an asset
- Experience working directly with customers managing deliverables considered an asset
- Knowledge of statistics and business practices
- Detailed and results-oriented
- Client Service focused with the ability to manage multiple competing tasks
- Proactive problem-solving skills and logical mindset
- Effectively communicate with team members
- Some work outside of traditional office hours may be required
- Some international travel required, within North America & Europe
Benefits
- Health Insurance
- A Retirement Plan
- Disability benefits
- A Paid Time Off program
Company Overview
Verisk Analytics is a data analytics and risk assessment firm for the insurance sector. It was founded in 1971, and is headquartered in Jersey City, New Jersey, USA, with a workforce of 5001-10000 employees. Its website is https://www.verisk.com.