Hinge Health is leveraging technology to improve healthcare delivery, particularly for musculoskeletal conditions. The Rev Ops Associate will play a key role in ensuring accurate billing and revenue retention while collaborating with various teams to enhance financial processes.
Responsibilities
- Build a robust understanding of Hinge Health’s pricing and billing models
- Support general claim and invoice billing practices, ensuring accurate client charges and successful setup for claim submissions
- Take ownership of the billing life-cycle for new clients, from participating in external carrier calls to monitoring initial claim processing
- Assist in recurring monthly and quarterly billing cycles, including partner setup and cash collections
- Operationalize billing and collections processes to improve efficiency and scalability
- Apply deep operational knowledge to support commercial situations, such as net-new deal generation and retention efforts, while proactively identifying and proposing solutions for revenue cycle breakdowns
Skills
- 1+ year of professional experience, preferably in consulting, startup, or healthcare environments
- 1+ year of experience with Excel in a professional setting
- Experience working cross-functionally with different teams
- Comfortable working with ambiguity in a fast-paced environment
- Experience in Revenue Cycle Management (RCM)
- Experience project managing internal initiatives
- Finance and accounting background is a plus, but not required
- Strong written and verbal communication skills
Benefits
- Comprehensive medical, dental, and vision coverage
- Help with gender-affirming care
- Tools for family and fertility planning
- Travel reimbursements if healthcare isn’t available where you live
- Traditional or Roth 401k retirement plan options which include a 2% company match
- Discounted company stock through our ESPP with easy payroll deductions
Company Overview
Hinge Health is a digital clinic for joint, and muscle care, pelvic pain, bowel, and bladder control. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://hingehealth.com/.Company H1B Sponsorship
Hinge Health has a track record of offering H1B sponsorships, with 32 in 2025, 18 in 2024, 9 in 2023, 17 in 2022, 13 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.