At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 27,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
Open to candidates based in major metropolitan areas across the Central or Western U.S. This role requires proximity to a major airport and regular travel throughout the division.
POSITION SUMMARY
As a Divisional Vice President, you lead a team of regional directors, and enable flawless execution, build future leaders, and deliver tremendous sales growth. With a keen focus on ensuring customer satisfaction, you work closely with your regional directors to roll out corporate initiatives and procedures that foster a WOW experience. Your leadership enables teams and individuals to thrive in an environment that is constantly changing and inspires commitment to shared goals and strategies through generating and recognizing outstanding performance. You build a culture of accountability with consistent direction, feedback, and follow-up to deliver continuous sales growth and operational efficiency. You are focused on building a winning strategy that grows the company and your career.
Responsibilities
Act with integrity and honesty
Model servant leadership
Operate strategically for the long-term growth of the business
Build High Talent Crew
Ensure people feel cared for and connected to each other, and foster a culture that values inclusion and diversity
Communicate proactively with RDs and DMs to support their effective implementation of directives, policies, and procedures
Lead a team of regional directors (RDs) with a focus on engagement and performance
Continually build capability by coaching RDs through problem-solving and decision-making processes
Generate a strong talent pipeline, hire quality candidates, prioritize training and development, mitigate human resources issues, and foster retention
Provide an exceptional employee experience by identifying opportunities for and approving promotions, while also taking disciplinary action, including terminations, as needed
Grow and develop a team of RDs while building pipelines for future RD talent among DMs
Equip and empower RDs to make strategic and tactical decisions that increase employee engagement and positively impact the bottom line
Visit stores to observe store performance and work environment in order to provide feedback and recognition to DMs & RDs
Communicate proactively with rollup employees to inspire high-quality work and support their effective implementation of directives, policies, and procedures
Develop a comprehensive change management approach that creates buy-in from direct reports to adopt change—inviting input and ideas, while establishing clear expectations about the path forward
Drive Business Performance
Lead dedicated and actionable strategies to improve enterprise-wide results, including but not limited to:
Aligning business practices with Five Below Way
Maximizing store potential via people, process, and technology
Growing comp sales & delivering operational leverage
Leading and driving employee engagement initiatives
Ensuring operating processes are leveraged across stores that include OMNI programs
Executing and optimizing key business initiatives (such as...)
Partnering with and providing leadership to Loss Prevention: identifying, designing, and implementing policies and programs focused on reducing shrink
Being a presence for stores, listening, reviewing, evolving, and enhancing operations, working with relevant teams to provide feedback and direction
Approving promotions, terminations, and district/region-level disciplinary action as needed.
Establish and communicate a clear, compelling company vision that empowers direct reports to meet or exceed company objectives
Work cross-functionally with corporate leaders to advocate for resources, solve problems, improve processes, and enhance overall company performance
Engage critical functions and build strong relationships to improve business efficacy (e.g., HR, construction, real estate, finance, merchandise, supply chain, etc.)
Leverage business analytics to drive greater performance among the RDs as a group
Identify, communicate, and measure the strategy that drives sales, improves the customer experience, and increases profitability
Drive accountability and lead the implementation of standards, measures, and budgets to deliver operational success
Strategically plan for, and empower direct reports to pursue operational enablement of revenue growth
Provide counsel and guidance in store operating matters, informing about opportunities and trends
Listen carefully and prioritize interactions with associates at many levels within the company to stay informed of and proactively support employee needs
Encourage and empower regional directors to experiment and pilot more effective ways of working
Achieve results without compromising the quality or integrity of work and adhere to company policies and local, state, and federal laws
Cultivate a Culture of Customer-Obsession
Define and inspire a sales culture that achieves overall company business performance results.
Ensure exceptional customer experiences through the application of the Five Below service model
Strategically assess regions and coach leaders to drive consistency of customer experience and incremental sales growth
Perform other duties as needed
Qualifications:
Bachelor’s Degree in a related field
15+ years retail experience with 7+ years multi-store management; experience in retail operations
Strong organizational, analytical, and decision-making skills
Strong oral and written communication skills
Ability to plan strategically and utilize time effectively to accomplish business objectives
Ability to exercise independent decision-making and work under little supervision
Proven ability to lead, coach, and motivate staff in different locations
Strong business acumen and problem-solving skills
Proven ability to successfully execute corporate business plans
Proficiency in computer use and standard office applications
Ability to travel up to 50% of the time
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers