Note: The job is a remote job and is open to candidates in USA. Dexcom Corporation is a global leader in continuous glucose monitoring, aiming to empower people to take control of their health. The Wholesale Commercial Specialist will engage with customers, generate leads, and provide high-quality customer experiences while adhering to compliance laws.
Responsibilities
- Representative focused on qualifying Stelo Wholesale prospects through phone, email, and virtual meetings
- You will handle all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner
- Connect and inspire customers to be excited about the Stelo Glucose Biosensor, and clearly explain system features and benefits
- You will provide clear and concise explanations to prospective customers in an organized manner
- You will engage regularly with Wholesale Program Clinics to solicit reorders and collect program feedback
- You adhere to all client and regulatory compliance laws (HIPAA), FDA approved usage and documentation
- This position assumes and performs other duties as assigned
Skills
- Typically requires a Bachelor's degree and 0-2 years previous experience
- You are a self-starter with a positive outlook and outstanding interpersonal abilities
- You provide excellent customer service through active listening on every interaction
- You aim to resolve issues on the first interaction by being proactive, patient, empathetic and understanding
- You adhere to all client and regulatory compliance laws (HIPAA)
- You can build strong relationships with customers, peers and colleagues and you have the flexibility to adapt within a fast-paced growing environment
- Problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Predictable and reliable attendance
Benefits
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
Company Overview
Dexcom develops, manufactures, and distributes continuous glucose monitoring systems for diabetes management. It was founded in 1999, and is headquartered in San Diego, California, USA, with a workforce of 10001+ employees. Its website is http://www.dexcom.com.