Note: The job is a remote job and is open to candidates in USA. NEP Group, Inc. is seeking a strategic and operationally focused Vice President, US Commercial Operations to lead commercial functions across their US Media Services business. This role is responsible for driving operational excellence, revenue growth, and scalable business processes while partnering with various leadership teams to enhance sales effectiveness and decision-making.
Responsibilities
- Lead and optimize commercial operations across the US Media Services business, driving operational excellence, revenue growth, profitability, and scalability
- Oversee Revenue Operations, including CRM administration, pipeline governance, forecasting, reporting, analytics, sales enablement, and commercial systems
- Build and continuously improve commercial processes, governance, and infrastructure that enhance sales effectiveness, operational efficiency, and pipeline visibility
- Drive CRM adoption, data integrity, forecasting accuracy, and commercial discipline across the organization
- Lead the Internal Approval (IA) process from opportunity through contract execution, ensuring effective cross-functional collaboration and governance
- Oversee operational support for commercial deals, investment analysis, contract approvals, and enterprise RFP responses
- Define, monitor, and communicate key commercial KPIs and performance metrics to support data-driven decision-making and business performance
- Partner with Commercial, Finance, and Operations leaders to optimize pricing strategies, improve profitability, and strengthen competitive positioning
- Lead growth marketing, account management, and sales support functions to drive pipeline development, customer retention, and account growth
- Develop and lead a high-performing commercial operations team while aligning regional processes and initiatives with global commercial operations standards and best practices
Skills
- Bachelor's degree in Business, Finance, Marketing, Operations, or a related field required; MBA preferred
- 10+ years of progressive experience in commercial operations, revenue operations, sales operations, or related business leadership roles
- Deep expertise in CRM systems, pipeline management, forecasting, analytics, reporting, and commercial operations
- Proven success leading cross-functional operational initiatives within complex commercial organizations
- Strong financial, contractual, commercial, analytical, and operational acumen
- Demonstrated ability to lead teams, influence senior stakeholders, and drive organizational alignment
- Strong problem-solving capabilities with a continuous improvement mindset
- Willingness to travel as business needs require
- Experience within media, broadcast, technology, sports, entertainment, or related industries
- Experience supporting enterprise sales organizations and complex commercial deal structures
- Familiarity with global operating models and multi-region commercial operations environments
- Experience implementing operational transformation initiatives and scalable business processes
Company Overview
NEP Group is the world’s most trusted media services and live events partner in live sports and entertainment. It was founded in 1984, and is headquartered in Pittsburgh, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is https://www.nepgroup.com/.