Note: The job is a remote job and is open to candidates in USA. Otsuka Pharmaceutical Companies (U.S.) is a leader in the pharmaceutical industry, seeking a Training Operations Program Manager to optimize training operations within the organization. This role involves managing governance meetings, project management for learning initiatives, and supporting audits and inspections.
Responsibilities
- Support the coordination of Governance and Community of Practice (CoP) meetings
- Coordinate agendas, track action items, and ensure alignment with organizational goals
- Coordinate communication and collaboration among stakeholders
- Act as the Project Manager for all development, LMS, and other learning-related projects
- In partnership with the COE leadership team, develop project plans, timelines, and budgets while ensuring timely delivery
- Support the coordination with cross-functional teams to achieve project objectives
- Collect, analyze, and interpret learning metrics and analytics
- Compile and update dashboards and reports to display key performance indicators (KPIs)
- Support analysis of metrics to drive continuous improvement in learning operations
- Manage and maintain SharePoint sites to ensure effective communication, collaboration and document storage
- Provide technical support to users as needed
- Assist in preparing for audits and inspections by ensuring training documentation and processes are compliant
- Provide support for audit-related inquiries and assist in ensuring readiness during inspections as needed
Skills
- Bachelor's degree required; advanced degree in Education, Organizational Development, or related field preferred
- 5+ years of experience in training operations, project management, or related roles, preferably within the pharmaceutical, biotech, or healthcare industry
- Proficiency in LMS platforms, SharePoint, and data visualization tools
- Strong analytical skills with the ability to interpret metrics and create actionable insights
- Excellent organizational, communication, and stakeholder management skills
- Experience in supporting audits and inspections is a plus
- Detail-oriented with a focus on operational excellence
- Agile and adaptable in a dynamic environment
- Passionate about leveraging technology to enhance learning operations
Benefits
- Comprehensive medical, dental, vision, prescription drug coverage
- Company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance
- Tuition reimbursement
- Student loan assistance
- A generous 401(k) match
- Flexible time off
- Paid holidays
- Paid leave programs
- Other company provided benefits
Company Overview
Company H1B Sponsorship