Note: The job is a remote job and is open to candidates in USA. AGS - American Gaming Systems is seeking a Technical Program Manager to oversee the delivery lifecycle within their Interactive engineering organization. This role involves managing roadmaps, coordinating cross-functional teams, and ensuring timely releases in a regulated iGaming environment.
Responsibilities
- Partner with the VP of Interactive Systems, Systems Architect and engineering leads to build and maintain the Interactive engineering roadmap across platform, game, and infrastructure workstreams
- Own quarterly planning cycles including capacity modeling, cross-team dependency mapping, and milestone definition across DevOps, Platform, Game Dev, and QA
- Assessing technical feasibility of roadmap commitments in collaboration with Platform and DevOps leads, surfacing conflicts between business priorities and engineering capacity before they become delivery misses
- Maintain a rolling 90-day delivery view with clearly defined owners, milestones, and risk flags visible to leadership
- Maintain communication and roadmap status reports with remote teams in Europe and India
- Lead requirements gathering across business stakeholders, operators, and internal engineering teams, translating product and compliance needs into clearly defined technical specifications and acceptance criteria
- Own scope definition and change control, ensuring all scope changes are documented, assessed for impact, and approved before work begins
- Work with architects, platform leads, and game developers to decompose initiatives into deliverable work with realistic effort estimates
- Ensure requirements traceability from business objective through design, development, QA sign-off, and regulated market deployment
- Serve as the coordination layer between Game Dev, Platform and QA, ensuring test plans, regression cycles, and certification timelines are built into delivery schedules from the start
- Coordinate with DevOps and Platform teams on environment readiness, deployment windows, and infrastructure dependencies that affect game and feature delivery
- Identify, track, and actively mitigate risks and blockers — escalating with recommended solutions, not just status updates
- Lead retrospectives across teams and drive process improvements that measurably reduce delivery friction between Platform, Game Dev, and QA
- Maintain project documentation including roadmaps, decision logs, risk registers, and change logs in Jira, Smartsheets and Confluence
Skills
- 4+ years in a Technical Project Manager, Engineering Program Manager, or equivalent role managing cross-functional engineering teams
- Demonstrated experience owning engineering roadmaps and delivery plans — not just tracking tasks against someone else's plan
- Technical foundation sufficient to engage credibly with DevOps, platform, and software engineering teams — prior hands-on engineering, infrastructure, or QA experience strongly preferred
- Experience coordinating delivery across multiple engineering disciplines simultaneously (e.g., platform/infrastructure, application development, and QA)
- Proven ability to gather and document technical requirements from both technical and non-technical stakeholders
- Experience managing projects with regulated delivery requirements or compliance-gated release cycles
- Familiarity with CI/CD pipelines, cloud infrastructure concepts, and environment management as they relate to release coordination
- Proficiency with Jira, Confluence, and related project tracking tooling
- Bachelor's degree in Computer Science, Engineering, or related field preferred
- PMI Certification and Agile Scrum Certification preferred
- PMI-PMP, PMI-ACP, Agile CSM/CSPO, and/or SAFe Practitioner certifications
- Experience working in regulated industries
- Casino gaming experience
- Experience with projects that involve both software and cloud development components
- Experience working with Jira, Confluence, Smartsheet, and SharePoint
Company Overview
AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. It was founded in 2005, and is headquartered in Concord, Ontario, CAN, with a workforce of 501-1000 employees. Its website is http://www.playags.com.Company H1B Sponsorship
AGS - American Gaming Systems has a track record of offering H1B sponsorships, with 14 in 2025, 6 in 2024, 7 in 2023, 3 in 2022, 5 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.