Note: The job is a remote job and is open to candidates in USA. Yubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. They are seeking a Senior Business Operations Engineer to join their global Business Operations team, focusing on Salesforce development and integrations to support Go to Market teams.
Responsibilities
- Salesforce development: Design and build solutions across Sales Cloud, Service Cloud, and Experience Cloud, using Apex, LWC, and Flows depending on what the problem requires
- Stakeholder collaboration: Work directly with stakeholders to understand business problems, challenge requirements, and turn ideas into maintainable, production-grade solutions
- Integrations: Build and maintain integrations between Salesforce, NetSuite, and other systems using Celigo and REST/SOAP APIs, with Java or SuiteScript where custom logic is required
- AI implementation: Identify and build AI-driven automations that reduce manual work and improve data quality across the business
- NetSuite: Support data flow and business logic between CRM and ERP, with development as needed
- Data and analytics: Collaborate with our data team on BigQuery and dbt to make sure business logic is accurately reflected in reporting
- Tech health: Audit and reduce technical debt, converting legacy code to declarative solutions where practical
- DevOps and documentation: Manage releases, version control (Git), and own the technical documentation for everything you build
Skills
- 5+ years of development experience in a Business Operations or Systems Engineering environment
- Strong Salesforce skills: Apex, Lightning Web Components, and advanced Flows
- Solid background in Java; Apex is closely related and experience with both is expected
- Experience with middleware and API integrations (REST/SOAP); Celigo experience is an advantage
- Experience working with Sales and Marketing teams, with a solid understanding of how sales organisations work
- Clear, confident English communication skills, written and verbal. You will be working with non-technical stakeholders regularly
- Bachelor's degree in Computer Science, Information Systems, or equivalent experience
- Experience with NetSuite or a strong motivation to learn it quickly
- JavaScript and/or SuiteScript experience
- Experience integrating AI/LLM APIs into business workflows
- Experience with SQL, BigQuery, or dbt
- Familiarity with GCP, AWS, or Azure
- Salesforce Platform Developer I/II, NetSuite SuiteCloud Developer, or similar certifications
Benefits
- Freedom and Flexibility: At Yubico, we want you to be your most productive selves whether you decide to work 100% from home or choose to work hybrid/onsite.
- Health coverage. We’ve got you covered with top of the line health plans, including dental and vision. We pay 100% of your premium and 85% for your family.
- Retirement plan. Our retirement plan includes a 401K dollar per dollar match up to 6% with a cap of $6K/year. Immediate vesting.
- Wellness reimbursement. We offer $1,200.00 in wellness earnings (prorated based on start date) that you can use on your gym membership, a massage, or your favorite online fitness classes. This is a taxable benefit if you choose to participate.
- Learning and development. We encourage your professional growth and offer a yearly development stipend of $3,000 and mentorship program.
- Time off. We offer a total of 15 vacation days plus 10 holidays, and 7 sick days a year.
- Paid parental leave. We love welcoming new family members to our YubiTeam! All parents receive 8 weeks of paid leave. Birthing parents receive an additional 8 weeks of paid leave (16 weeks total).
- Commuter Benefits. If you need to commute to the office, we offer commuter benefits.
Company Overview