Note: The job is a remote job and is open to candidates in USA. Centerbase is a company that empowers mid-size law firms to operate more efficiently and profitably through their cloud-based legal practice management platform. The Solutions Consultant will play a crucial role in the pre and post-sales cycle, working closely with Account Executives to configure and demonstrate products that meet client needs.
Responsibilities
- Interface with executives, senior management, and clients within and outside the organization, serving as a technical resource and providing pre-sales technical and functional support to internal teams and external clients and prospects
- Perform live demonstrations of Centerbase platform to relevant stakeholders with personalized modifications while displaying the value the system provides
- Manage and set customers’ expectations during the software buying cycle
- Provide direction and knowledge in applying Centerbase Software benefits to law firm partners, timekeepers, accountants, and firm admins
- Collaborate with and support Account Executives during the sales process, including planning calls, technical demonstrations, product related deep-dives, implementation overviews, and more
- Answer product feature and technical questions from customers, partners and colleagues; build working knowledge of competing products and how to technically sell against them
- Record data from customer facing calls to provide insights on trends in the market
- Work with product management to provide feedback about requested product enhancements from customers and prospects
- Stay up to date on both current Centerbase platform functionality and features from the wider legal tech landscape
- Share with other Solutions Consultants best practices and create re-usable assets to improve the quality and efficiency of the team
- Maintain data quality on demo site to provide clean views and ensure top-level performance on live demonstrations
- Support events and customer activities including conferences, online communities, and trade shows
Skills
- Bachelor's Degree, preferably in a technical field
- 4 or more years' related experience with complex software applications including requirements analysis, design, and documentation is a plus
- Ability to assimilate complex ideas and detailed information into elegant written, spoken and visual communications
- Ability to facilitate discussions, lead meetings and present to large, cross-functional groups
- Proven success in contributing to team-oriented environments
- Proven ability to work creatively and analytically to solve business and technical problems
- Ability to build rapport with diverse and differently motivated individuals, groups, and departments
- Demonstrable “do whatever it takes” attitude to get the job done
- Demonstrable ability to consistently deliver results in a high-energy environment
- Background in law firm business practices and workflows is a plus but not required
- Understanding of accounting and billing practices is also a plus but not required
Benefits
- Flexible PTO
- 2 Company-Wide Mental Health Days
- Parental Leave Programs
- 401(k) with Company Match
- Broad Equity Participation
Company Overview
Centerbase is a customizable, cloud-based legal practice management software solution for mid-sized firms. It was founded in 2014, and is headquartered in Dallas, Texas, USA, with a workforce of 51-200 employees. Its website is https://centerbase.com/.Company H1B Sponsorship
Centerbase has a track record of offering H1B sponsorships, with 1 in 2022, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.