Note: The job is a remote job and is open to candidates in USA. Atlassian is a company focused on unleashing the potential of every team through their software products. They are seeking a Solution Consultant to join their Advisory Services team, where the individual will provide strategic technical guidance to clients, helping them achieve their business goals using Atlassian products.
Responsibilities
- Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
- Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
- Identify and promote opportunities for service and product expansion within a client’s organization
- Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
- Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
- Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
- Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events
Skills
- 4-6 years of experience within SaaS companies
- 2+ years of experience in customer-facing roles where you've engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
- Demonstrated expertise in our Cloud Platform, including: Experience administering Atlassian Cloud ecosystems including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc
- Background in SaaS based-architectures, integration methods, and associated security considerations
- Demonstrated expertise in Atlassian ecosystem development including: Experience developing custom apps, plugins, and/or Rovo Agents using Forge
- Deep knowledge of the Atlassian Cloud REST API
- Experience with one or more of TypeScript, JavaScript, Node, and React
- Exposure to the Atlassian Connect framework and Connect to Forge application migration
- Experience with Rovo, Agentic AI, MCP, and/or other AI integrations
- You're fluent in English, and nice to have a second language such as Spanish, French, or Portuguese for business communication
- Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices
- Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams
- Experienced working with large customers in a consulting or technical expert capacity
Benefits
- Benefits, bonuses, commissions, and equity
- Health and wellbeing resources
- Paid volunteer days
Company Overview
Company H1B Sponsorship