[Remote] Senior Staff Software Engineer, Core Automation

Note: The job is a remote job and is open to candidates in USA. Coinbase is a company dedicated to increasing economic freedom and is seeking a Senior Staff Software Engineer for their Core Automation team. The role involves architecting and building AI systems for customer support and compliance automation, while mentoring engineers and driving cross-functional collaboration.

Responsibilities

• Own the design and implementation of Agentic AI systems powering Coinbase's customer support and compliance automation
• Architect a reusable platform of primitives, orchestration tools, and interfaces that enable other teams to adopt Agentic AI for their domains
• Drive cross-functional alignment with product, compliance, and operations stakeholders to translate business needs into scalable technical solutions
• Lead technical strategy for getting LLM-based applications from prototype to production, including grounding, hallucination reduction, and reliability at scale
• Mentor engineers across the team on system design, coding standards, and AI/ML best practices

Skills

• 12+ years of backend software engineering experience, with deep proficiency in Golang or similar systems languages
• Proven track record shipping LLM-based or Agentic AI applications to production, including measurable improvements in grounding and hallucination reduction
• Demonstrated ability to architect distributed systems handling massive scale, with experience navigating ambiguous problem spaces to deliver high-impact solutions
• Experience partnering with non-technical stakeholders (compliance, operations, customer support) to define requirements and drive adoption of technical platforms
• Track record of influencing technical direction across multiple teams and mentoring senior engineers
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

Benefits

• Equity
• Bonus eligibility
• Benefits (medical, dental, vision, 401(k))

Company Overview

Coinbase is a crypto exchange and wallet platform that allows merchants and consumers to buy, sell, and store digital currencies. It is a sub-organization of Coinbase. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.coinbase.com.

Company H1B Sponsorship

Coinbase has a track record of offering H1B sponsorships, with 56 in 2026, 181 in 2025, 92 in 2024, 96 in 2023, 284 in 2022, 183 in 2021, 66 in 2020. Please note that this does not guarantee sponsorship for this specific role.