Note: The job is a remote job and is open to candidates in USA. Motorola Solutions is a global community focused on building technologies for public safety. The Senior Project Manager will manage the deployment of RapidDeploy products, engaging with customers and coordinating internal teams to ensure successful project execution.
Responsibilities
- Personally manage implementation projects for customers, primarily large/complex strategic customer engagements
- Provide direct support to client stakeholders (across all organizational levels) to coordinate implementation activities and ensure appropriate communication channels are in place
- Proactively manage project scope and schedule, as well as manage risks/issues and related mitigation strategies throughout project execution
- Develop a deep understanding of RapidDeploy products to support customer deployment, training, and onboarding activities
- Configure RapidDeploy products to the customer’s needs, as needed
- Contribute to customer onboarding, training, acceptance testing, and change management activities, as needed
- Create documentation & presentations for both internal and external consumption
- Coordinate with Product Management to convey product feedback and feature requests and to support the evaluation of potential product features based on customer needs and lessons learned
- Contribute to RFP responses, SOW creation, and other sales activities, as needed
- Contribute to the vision and mission of RapidDeploy by helping where you can
Skills
- 7+ years in Project and/or Program Management
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
- Experience managing Enterprise SaaS deployments preferred
- Experience serving the Public Safety industry, including managing software deployment projects for PSAPs preferred
- Knowledge of the Public Safety industry, including applicable technologies, market landscape, industry players, etc preferred
- Background in configuring and deploying public safety software preferred
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
Company Overview
Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers. It was founded in 1928, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.motorolasolutions.com.