Note: The job is a remote job and is open to candidates in USA. Delta Dental Ins. is dedicated to safeguarding the health and financial stability of its employees and their families. The Senior People Relations Consultant provides guidance and support to leadership for resolving complex labor and employee relations activities, while promoting a positive workplace climate and managing investigations and compliance with employment law.
Responsibilities
- Partners with leaders in the enterprise to promote a positive labor and employee relations climate, manage and resolve workplace issues, share information and drive business and/or People initiatives
- Provides proactive and real-time consultation on basic and complex labor and employee relation matters across the employee lifecycle including but not limited to contract interpretation and grievance administration
- Conducts timely and thorough workplace investigations and prepare written summary reports of investigative findings with recommended resolution
- Serves as a primary contact for labor issues as it relates to CBA interpretation, labor policy, labor disputes, grievance administration, and record keeping for long-term agreements and awards
- Ensures advocacy for the organization, management, and employees consistent with policy, practice, procedure, best practices, and employment law while proactively managing liability and risk on behalf of the organization
- Serves as a subject matter expert for management and employees in labor/employee relations, employment practices, human resource policies/procedures, employment law, and government regulations
- Conducts trend and root cause analysis and provide recommendations for reducing the number of labor/employee relations issues, while providing proactive employee relations training and interventions where necessary
- Partners with internal or external counsel to prepare for and when necessary attend mediations, arbitration, and other court proceedings, including unemployment claim responses
Skills
- 4+ w/Bachelor's degree
- Minimum 5 years as an employee and labor relations consultant
- Minimum 3 years working directly with union leadership
- Minimum 5 years of performing complex investigations with proven results
- Seasoned knowledge of labor relation best practices, NLRB rules, effective CBA interpretation
- Expert knowledge of employment, wage and hour, FMLA and EEO laws
- Expert knowledge of People systems, programs, processes, practices, and policies
- Ability to maintain confidentiality and mitigate risk
- Demonstrated ability influence and build relationships at all levels
- Expert communication skills both written and verbal; particularly successful in listening and understanding various points of view
- Strong consulting skills and the ability to facilitate conflict resolution
- Strong interpersonal skills, mediation skills, consultation, and the ability to handle difficult situations with tact and diplomacy
- Ability to prioritize, handle multiple projects simultaneously in a fast-paced environment in order to meet deadlines
- Ability to work across multiple teams, and with people on a variety of organizational levels in often ambiguous circumstances
- Intermediate proficiency in Microsoft Office products
- Experience working across time zones, constituent groups, and locations, utilizing technology to complete duties is preferred
- SHRM-CP. Upon Hire Pref
- Professional in Human Resources (PHR)-HRCI. Upon Hire Pref
Benefits
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Company Overview
At Delta Dental, we’re behind millions of smiles and counting. It was founded in 1955, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www1.deltadentalins.com/about/foundation.html.