Note: The job is a remote job and is open to candidates in USA. NinjaOne is a company that simplifies IT operations for customers globally. They are seeking a Senior Greenhouse Implementation Consultant to lead the implementation of Greenhouse across their Talent Acquisition organization, ensuring a seamless transition and effective project management throughout the process.
Responsibilities
- Lead the end-to-end implementation of Greenhouse across NinjaOne's global Talent Acquisition organization
- Serve as the primary technical implementation lead, translating business requirements into scalable Greenhouse solutions while balancing recruiting best practices, long-term maintainability, and business needs
- Partner with Talent Acquisition Operations, HRIS, Greenhouse Professional Services, IT, Legal, Compliance, and third-party vendors throughout the implementation
- Proactively identify implementation risks, recommend solutions, and drive successful execution from planning through Hypercare
- Own all Greenhouse configuration outside the scope of Greenhouse Professional Services
- Configure and optimize recruiting workflows, candidate stages, hiring plans, scorecards, interview kits, approvals, permissions, automation, email templates, careers pages, CRM settings, referrals, agencies, reporting, and recruiting administration
- Recommend scalable configuration decisions that balance business requirements with Greenhouse best practices while minimizing unnecessary customization
- Maintain system documentation and configuration standards throughout the implementation
- Develop and execute the migration strategy for candidate and requisition data from Jobvite and HireHive, ensuring data integrity and minimal disruption throughout the transition to Greenhouse
- Partner with Talent Acquisition Operations and HRIS to validate legacy recruiting data and support data mapping, transformation, import coordination, and post-migration quality assurance
- Resolve data quality issues and ensure accurate migration with minimal disruption to recruiting operations
- Partner with HRIS, IT, Greenhouse Professional Services, and third-party vendors to design, implement, validate, troubleshoot, and optimize integrations that support reliable end-to-end recruiting workflows
- Support integrations including Dayforce, Okta SSO, Microsoft 365, calendar services, email authentication, DocuSign, background screening providers, assessment platforms, job boards, APIs, webhooks, and middleware solutions
- Validate end-to-end integration functionality and coordinate technical issue resolution throughout implementation
- Lead configuration testing, integration testing, User Acceptance Testing (UAT), regression testing, and production readiness activities
- Develop testing scenarios that validate standard recruiting workflows and exception cases
- Coordinate defect tracking, issue resolution, and validation prior to launch
- Support implementation cutover, go-live activities, and Hypercare while ensuring a seamless transition from Jobvite to Greenhouse
- Partner with Talent Acquisition Operations to support organizational readiness, communications, training, and user adoption
- Develop administrator documentation and support training for recruiters, coordinators, hiring managers, HR partners, and system administrators
- Promote Greenhouse best practices that improve long-term adoption and system utilization
- Own implementation timelines, milestones, dependencies, risks, and project documentation
- Coordinate implementation activities across Talent Acquisition Operations, HRIS, IT, Legal, Compliance, Greenhouse Professional Services, and third-party vendors
- Document configuration decisions, governance, and system administration procedures
- Deliver comprehensive knowledge transfer to Talent Acquisition Operations and HRIS to support long-term ownership
- Additional duties as assigned
Skills
- 8+ years of experience implementing HR systems or applicant tracking systems (ATS)
- 5+ years of hands-on Greenhouse administration and implementation experience
- Successfully led a minimum of two enterprise Greenhouse implementations from discovery through go-live
- Experience serving as the technical lead for an enterprise ATS implementation involving multiple cross-functional stakeholders and external implementation partners
- Strong understanding of enterprise recruiting operations and Talent Acquisition workflows
- Experience implementing HR technology integrations, including APIs, webhooks, middleware, SSO, and third-party recruiting platforms
- Experience implementing ATS solutions that integrate with enterprise HRIS platforms such as Dayforce with a strong understanding of how recruiting data flows across interconnected systems
- Strong project management skills with the ability to manage multiple workstreams, identify implementation risks, and independently drive project execution
- Excellent communication skills with the ability to communicate technical concepts effectively across technical and business audiences
- Ability to develop comprehensive documentation, governance, and knowledge transfer materials that support long-term system success
- You align with our values of Curiosity, Integrity, Kindness, Humility, and Builders and are committed to creating an environment where those values flourish
- Experience migrating from Jobvite or another enterprise ATS preferred
- Experience working with Greenhouse Professional Services and third-party implementation vendors preferred
- Experience supporting global organizations and multi-region recruiting environments preferred
Company Overview