Note: The job is a remote job and is open to candidates in USA. Ad Hoc LLC is a technology company that empowers organizations to deliver scalable, impactful digital services. They are seeking a Program Manager to own contract performance across multiple programs, ensuring high-quality results and customer satisfaction while balancing operational needs with long-term goals.
Responsibilities
- Own delivery performance, contract compliance, financial health, budgets, burn rate, and overall outcomes, ensuring accountability for all external and internal deliverables
- Maintain and execute program roadmaps aligned to client priorities and evolving mission needs, while proactively managing risks through structured identification, tracking, and mitigation
- Monitor performance against requirements and contractual obligations, escalating issues early and driving corrective actions to ensure successful outcomes
- Serve as the primary point of contact for partners, CORs, and key government stakeholders, building and maintaining trusted relationships across all levels of the customer organization
- Lead discussions related to scope, timelines, priorities, contract modifications, and evolving program conditions, ensuring alignment with customer needs and contract constraints
- Own all program-level reporting, including monthly status reports, executive briefings, contractual deliverables, and required reporting artifacts
- Ensure communications are clear, accurate, and appropriately tailored to technical, operational, and executive audiences, translating delivery status into actionable insights
- Serve as the final escalation point for program issues, incidents, and stakeholder concerns, coordinating response strategy and resolution
- Lead and structure program teams across employees, subcontractors, and matrixed resources, defining roles, responsibilities, and accountability models that enable successful delivery
- Oversee full lifecycle staffing, including onboarding, offboarding, workforce planning, subcontractor management, and performance oversight across all program personnel
- Partner with delivery leadership, recruiting, and hiring managers to support staffing needs, resolve performance issues, and ensure team readiness and retention
- Identify, track, and pursue organic growth opportunities within assigned programs, documenting customer needs and white space for business development leadership
- Support proposal development, capture activities, and past performance documentation tied directly to program execution and outcomes
- Represent organizational capabilities in client discussions, positioning the company for expanded scope, new work, and long-term partnership growth
Skills
- Bachelor's and 7+ years of program or project management experience in federal IT contracting or similar complex delivery environments
- Demonstrated experience managing end-to-end program performance in Prime and Subcontractor environments, including customer relationships, delivery outcomes, staffing, financial oversight, and navigating contract scope and priorities
- Proven experience managing budgets, forecasting, and delivery performance in T&M and/or fixed-price environments
- Demonstrated experience leading teams of 25+ personnel, including subcontractors and matrixed resources, across multiple concurrent workstreams
- Experience applying Agile project management methodologies and project management software tools
- Project Management Professional (PMP) or Program Management Professional (PgMP) certification strongly preferred
- Agile certification strongly preferred, such as PMI-ACP, AgilePM Foundation, ICAgile Certified Professional (ICP), Certified Scrum Master (CSM), SAFe Agilist, or equivalent
- Experience with the Department of Veterans Affairs
- Brings a strong product sense, with the ability to translate customer needs into delivery priorities, align teams around outcomes, and balance technical execution with user and mission value
Benefits
- Company-subsidized health, dental, and vision insurance
- Flexible PTO
- 401K with employer match
- Paid parental leave after one year of service
- Employee Assistance Program
Company Overview
Ad Hoc is a digital services company that helps the federal government better serve people. It was founded in 2014, and is headquartered in Washington, District of Columbia, USA, with a workforce of 501-1000 employees. Its website is https://adhoc.team/.