Note: The job is a remote job and is open to candidates in USA. Pathward is a financial empowerment company dedicated to creating financial inclusion for all. They are seeking a Product Commercialization Program Manager to enhance Faster Payments capabilities, ensuring effective commercialization strategies, partner readiness, and compliance with regulatory standards.
Responsibilities
- Lead commercialization workstreams for Faster Payments capabilities, from product strategy through launch readiness and scale
- Translate product strategy into clear launch plans, partner readiness requirements, operating models, governance artifacts, and adoption support
- Drive alignment across product, technology, operations, risk, compliance, legal, and partner teams to remove roadblocks and support timely decision-making
- Bring structure to ambiguous initiatives, define execution paths, and keep stakeholders focused on outcomes, risks, and dependencies
- Partner with technology, architecture, operations, processors, networks, and fintech platforms to support integration planning and launch execution
- Help define scalable product standards, including technology expectations, data requirements, certification needs, network obligations, and go-live criteria
- Support readiness assessments that identify technical, operational, compliance, and partner gaps before launch
- Identify dependencies and risks early, create practical mitigation plans, and help teams move from one-off execution to repeatable delivery
- Work with risk, compliance, legal, operations, and other control partners to ensure product designs and launch plans align with applicable requirements
- Develop and maintain commercialization documentation, including product standards, guidelines, procedures, training materials, and governance artifacts
- Apply working knowledge of U.S. payments-related regulatory considerations, including privacy, Reg E touchpoints, UDAAP, operational compliance, and issue management
- Prepare crisp executive updates, risk summaries, and recommendations for senior stakeholders and governance forums
- Develop and evaluate business cases tied to disbursements, payouts, P2P, partner-led money movement, and other Faster Payments use cases
- Use product performance, operational metrics, partner feedback, market trends, and risk indicators to inform prioritization and scaling decisions
- Communicate complex topics for technical, operational, partner, and executive audiences
Skills
- 8+ years of experience in product commercialization, payments, fintech, sponsor banking, embedded finance, operations, program management, or related field
- Hands-on experience launching, scaling, or operationalizing bank products, payment capabilities, or partner-led financial services programs
- Bachelor's degree or equivalent combination of education and experience
- Strong understanding of bank program operations and partner ecosystems, including processors, networks, fintech platforms, program managers, and sponsor bank models
- Ability to build product documentation including standards, guidelines, training materials, commercialization standards, business cases, launch materials, and governance-ready recommendations
- Proven ability to lead through influence, manage cross-functional dependencies, and communicate effectively with senior stakeholders
- Experience with Visa Direct, Mastercard Send, push-to-card, payouts, disbursements, or comparable Faster Payments capabilities strongly preferred
- Master's degree preferred
Benefits
- Annual performance-based incentive opportunity
- Comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off
Company Overview