Note: The job is a remote job and is open to candidates in USA. Shure is a leading global manufacturer of audio equipment known for quality and innovation. They are seeking a Solutions Engineer to join their B2B customer account team, focusing on applying AV and IT solutions to meet client needs and drive business growth.
Responsibilities
- Identify and Target Prospects: Research and identify potential B2B customers who could benefit from Shure’s AV and IT solutions
- Lead Generation: Develop and implement strategies to generate leads through various channels, including webinars, social media, and industry events
- Market Research: Stay updated on industry trends, competitor activities, and customer needs to refine prospecting approaches
- Qualify projects and determine their potential readiness to benefit from Shure’s solutions
- Customer Needs Analysis: Understand and document customer business challenges and needs through active listening and strategic questioning
- Product Education: Educate prospects about Shure's products and solutions, demonstrating how our offerings can address their AV and IT requirements effectively
- Solution Proposal: Develop tailored proposals that clearly outline the benefits and value of Shure’s AV and IT solutions for each customer
- Sales Targets: Meet or exceed assigned sales targets and KPIs through effective management of the sales cycle (Opportunity tracking in Salesforce)
- Team Collaboration: Work closely with the sales team, marketing department, customer success, and technical experts to ensure cohesive and comprehensive customer experiences
- Reporting: Maintain accurate and up-to-date records of prospect interactions, sales activities, and performance metrics using Salesforce CRM tools
- Represent Shure at Industry events and conferences
- Support customized end-user engagement activations
Skills
- Bachelor's degree in Engineering, Marketing, Communications, or a related field
- 0-2 years of experience using skills as a professional with a comprehensive technical knowledge of audio principles and products
- Experience providing audio technical support, audio design, and audio equipment set-up
- Background or experience with 1-2 of the following: integration, conferencing, or networking
- Understanding of industry practices and/or company policies and procedures
- Excellent communication and presentation skills
- Enjoy meeting and dealing with new people
- Knowledge of audio DSP technology
- Expert troubleshooting skills
- Ability to learn new technologies
- Ability to handle multiple assignments, work independently, and see projects through to successful completion
- Detail-oriented, well-organized, and good time management skills
- 50% travel annually – including some weekends – is required
- Applicants for this position must be currently authorized to work in the United States on a full-time basis
Benefits
- This position may also be eligible for our incentive pay program, which varies based on individual and Company performance in the year.
- All positions also include an award-winning benefits package.
- We offer competitive rewards packages to full-time and part-time Associates working 24 or more hours a week that address physical, mental, financial, and overall well-being.
- Our benefits include comprehensive healthcare, mental health and retirement savings plans, generous paid time off programs, employee discounts, professional development opportunities, work-life balance initiatives, employee recognition programs, and volunteering/community involvement opportunities.
Company Overview