Note: The job is a remote job and is open to candidates in USA. Nextiva is a global leader in customer experience and team collaboration, seeking a dynamic Mid-Market Account Executive to enhance their sales team. The ideal candidate will focus on effective deal qualification and management, selling Nextiva's portfolio of CX products to mid-market companies while collaborating with internal teams to ensure a seamless customer experience.
Responsibilities
- Prospect and Qualify Leads: Identify and qualify potential mid-market clients through targeted outreach, including cold calling, email campaigns, and networking events. Consistently achieve and exceed quotas for new booking by driving the sales of Nextiva CX solutions to mid-market businesses
- Conduct Needs Analysis: Understand the unique needs and challenges of each prospect to tailor our solutions effectively
- Build Account Plan: develop plan to penetrate complex mid market accounts
- Manage Sales Pipeline: Utilize an established sales methodology to manage and track the sales pipeline, ensuring timely follow-ups and accurate forecasting
- Present and Demonstrate Solutions: Conduct compelling product demonstrations and presentations to showcase the value of our SaaS solutions
- Negotiate and Close Deals: Skillfully negotiate terms and close deals to achieve or exceed sales targets
- Collaborate with Internal Teams: Work closely with XDRs, solutions consulting, rev ops, marketing, customer success, and product teams to ensure a seamless customer experience
- Maintain CRM Records: Keep detailed and accurate records of all sales activities and customer interactions in Salesforce
Skills
- 5+ years experience in B2B sales in the mid-market segment
- Experience selling CX, CCaaS and/or SaaS solutions preferred
- Proficiency in using established sales methodologies (Customer Centric Selling + MEDDPIC) for deal qualification and management
- Strong analytical and problem-solving abilities to understand client needs and propose effective solutions
- Excellent verbal and written communications, with the ability to build rapport and trust with clients and convey a clear understanding of unique needs of different audiences
- Consistently achieves results, even under tough circumstances. Passion for achieving sales success
- Adapts approach and demeanor in real time to match shifting demands of different situations
- Rebounds from setbacks and adversity when facing difficult situations
- Ability to work collaboratively with cross-functional teams to drive results
- Remote but must be able to travel 75% of the time
Benefits
- Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
- Life, disability, and supplemental indemnity plans
- Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
- Employee Assistance Program (EAP) and comprehensive wellness initiatives
- Access to ongoing learning and development opportunities and career advancement
Company Overview
Nextiva is a leading unified customer experience management company that helps businesses simplify and enhance their customer relationships. It was founded in 2008, and is headquartered in Scottsdale, Arizona, USA, with a workforce of 1001-5000 employees. Its website is http://www.nextiva.com.