Note: The job is a remote job and is open to candidates in USA. Palco, Inc. is a national provider with over 25 years of experience in supporting self-directed programs. They are seeking a Microsoft Cloud & Endpoint Engineer to maintain and improve their Microsoft Azure and Microsoft 365 environment, ensuring secure and scalable services for a distributed workforce.
Responsibilities
- Work across Azure infrastructure, Microsoft 365 administration, Intune, identity and access management, security operations, backup and recovery, and escalated support
- Deploy, configure, and support Azure infrastructure including virtual machines, storage, networking, and identity integration
- Monitor performance, availability, and security across Azure and Microsoft 365 environments
- Support high availability, disaster recovery, backup, and restore processes
- Contribute to infrastructure automation using PowerShell, Bicep, ARM, or Terraform
- Administer Microsoft 365 services including Entra ID, Exchange Online, SharePoint, Teams, and tenant configuration
- Manage licensing, integrations, and security and compliance features such as Defender, DLP, and retention policies
- Manage endpoint configuration, compliance, patching, enrollment, and lifecycle using Microsoft Intune
- Apply device security baselines, MDM/MAM policies, and mobile and endpoint management standards
- Manage Conditional Access, MFA, SSO, identity governance, and Zero Trust security controls
- Monitor and respond to security alerts and partner with internal stakeholders to maintain security standards
- Troubleshoot escalated cloud, endpoint, and identity issues and maintain clear technical documentation
- Collaborate with IT, security, DevOps, and application teams to improve reliability and operational maturity
Skills
- 3+ years of experience in Microsoft cloud engineering, endpoint management, systems administration, or a related role
- Hands-on experience with Azure, Microsoft 365, Entra ID, Exchange Online, SharePoint, Teams, and Intune
- Experience with endpoint management, identity security, Conditional Access, MFA, and SSO
- Knowledge of cloud networking, backup and recovery, and security best practices
- PowerShell or scripting experience preferred
- Strong troubleshooting, communication, and documentation skills
- Ability to work independently in a remote environment
- Experience with Microsoft Defender, Azure Backup, Site Recovery, or regulated environments such as HIPAA or SOC 2
- Exposure to DevOps, infrastructure as code, or automation practices
- Hands-on experience with Microsoft 365 Copilot, Azure AI services, Copilot Studio, or similar enterprise AI tools in administration, enablement, or support roles
- Experience using AI-assisted workflows, scripting, or automation to improve IT operations, service delivery, documentation, or user support
- Familiarity with responsible AI use, enterprise security considerations, and governance practices
Benefits
- 100% remote position
- Generous Paid time off.
- Annual bonus potential.
- Retirement Savings: We will support you as you save for your future.
- Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Paid Training: Earn while you learn and continue to grow with access to internal and external learning opportunities.
- Great Work Environment: We are proud of our company culture of collaboration and the recognition we have received for our diversity efforts.
- Employer shared Health Insurance cost
- Employer paid Disability Insurance
- Employer paid Life and AD&D Insurance
- Vision Insurance
- Cancer Insurance
- Voluntary Life Insurance
- Paid Time Off
- Remote work environment
- Paid holidays
Company Overview
Palco delivers scalable self-direction services and care coordination technology that support Medicaid HCBS programs, participants, families, and community partners. It was founded in 1998, and is headquartered in Little Rock, Arkansas, USA, with a workforce of 201-500 employees. Its website is https://palcofirst.com/.