Note: The job is a remote job and is open to candidates in USA. Real Chemistry is a global agency transforming healthcare through deep scientific expertise and AI-driven insights. They are seeking a Managing Director, Analytics & Insights to lead strategic analytics and research for healthcare communications clients, overseeing a multi-million-dollar portfolio and driving innovation in analytics.
Responsibilities
- Partner closely with senior communications strategists, digital and social teams, media specialists, and client leadership to ensure insights are embedded directly into program strategy
- Own and grow a $3M+ portfolio of analytics and insights engagements across multiple clients
- Partner with senior client leads to identify opportunities where insights and research can drive greater strategic impact
- Serve as a trusted advisor to client leadership teams on analytics strategy, measurement frameworks, and insight development
- Expand the role of analytics within client programs to drive measurable value and long-term partnerships
- Support new business opportunities through pitches, RFP responses, and capability presentations
- Motivate and galvanize a team of next-generation researchers, foster curiosity, innovation, and excellence
- Mentor and in some cases directly manage Directors, Senior Managers, and Analysts through structured development and coaching
- Manage staffing, capacity planning, work allocation, and career progression
- Build a culture centered on excellence, accountability, collaboration, and continuous improvement
- Oversee the strategic design of research and analytics initiatives spanning digital and social analytics, communications measurement, influencer intelligence, and primary market research
- Ensure insights are synthesized into clear strategic narratives that guide communications programs
- Guide teams in connecting analytics outputs to real-world communications, reputation, and business outcomes
- Champion the use of AI tools to improve efficiency, analytical depth, and output quality
- Lead budgets, forecasting, profitability, and staffing across a large portfolio
- Partner with finance and account teams on pricing, renewals, and quarterly planning
- Drive operational efficiencies, optimize delivery models, and identify opportunities to improve margins without sacrificing quality
- Refine operating structures, processes, and resource plans to support scalability and growth
- Help position the agency at the forefront of data-driven communications by translating innovation into practical, client-facing solutions
- Develop case studies, frameworks, and thought leadership that elevate the Analytics practice’s visibility and impact
- Partner with leadership, innovation, and data engineering/technology teams to develop new research modalities and tools that enhance speed, depth, and sophistication of insights
- Integrate AI tools into workflows to accelerate insight development, streamline analysis, and enhance strategic outputs
- Champion frameworks and repeatable products that deliver efficiency and scalability across brands
Skills
- 12+ years of experience in analytics, research, or insights within communications, consulting, or agency environments
- Exceptional relationship-building skills with the ability to quickly establish trust with senior client stakeholders and internal partners
- Track record of leading high revenue accounts, complex portfolios in healthcare, within large multi-capability agencies
- Strong executive presence with the ability to communicate insights and recommendations clearly and persuasively to senior audiences
- Significant experience advising senior clients in healthcare, life sciences, or highly regulated industries
- Deep expertise with social listening and earned media analysis tools, taxonomies, audience segmentation, and measurement methodologies (i.e, Quid, BrandWatch, Meltwater, StatSocial, Audiense, Pathmatics)
- Strong understanding of digital behaviors and motivations of patients, caregivers, and HCPs and strategies to reach them through an omnichannel model
- Exceptional communication, data storytelling, and client-facing consulting skills
- Demonstrated experience developing and scaling high-performing teams
- Strong operational and financial management capabilities
- Comfort using AI tools to enhance insight development, efficiency, and analysis
Benefits
- Offices in our key markets with free snacks to keep you running all day long
- Generous holiday and paid time off
- Options for private medical, dental, and vison plans
- Support in saving for the future
- Mental wellness coaching and support
- Access to more than 13,000 online classes with LinkedIn Learning
- Hybrid role based in any of our US offices or remotely within the US
- Expect attendance in the office two days per week for employees within an hour of one of our offices
- Regions where people work remotely but come together quarterly for collaboration, culture and learning opportunities
Company Overview