Note: The job is a remote job and is open to candidates in USA. Hopscotch Primary Care is on a mission to transform healthcare in rural America by providing high-quality primary care tailored to meet the needs of patients. The Manager of Product Management will develop a deep understanding of the healthcare ecosystem, own the product roadmap, and lead cross-functional initiatives to improve care delivery.
Responsibilities
- Own product roadmap and outcomes. You will be accountable for measurable impact on clinical quality, patient experience, and business performance
- Track and interpret key trends in value-based care, healthcare policy, and market dynamics to inform product prioritization and solutions
- Own stakeholder and user research, utilizing qualitative and quantitative insights to inform product decisions, pilots and product iterations
- Define and own success metrics (product, operational, and pilot KPIs) in partnership with analytics and stakeholders, using data to guide decisions post-launch
- Make and communicate tradeoff decisions, balancing user needs, business value, effort and scalability
- Partner closely with engineering to explore solutions, collaborate in agile meetings, write technical specs and deliver high-quality, scalable solutions
- Communicate complex concepts effectively, both written and verbally, to audiences ranging from care team staff to executive leadership
- Coach product managers, setting standards for strong product craft, execution, and ownership across the team
Skills
- Develop a deep understanding of our unique role in the healthcare ecosystem, our product vision and the value we deliver to our customers and users
- Be an owner-minded product leader who thrives in ambiguity, develops deep context across the healthcare ecosystem, and translates diverse perspectives into a clear product roadmap linked to outcomes
- Work cross-functionally to build thoughtful, data-informed solutions that improve care delivery at scale
- Own product roadmap and outcomes, accountable for measurable impact on clinical quality, patient experience, and business performance
- Track and interpret key trends in value-based care, healthcare policy, and market dynamics to inform product prioritization and solutions
- Own stakeholder and user research, utilizing qualitative and quantitative insights to inform product decisions, pilots and product iterations
- Define and own success metrics (product, operational, and pilot KPIs) in partnership with analytics and stakeholders, using data to guide decisions post-launch
- Make and communicate tradeoff decisions, balancing user needs, business value, effort and scalability
- Partner closely with engineering to explore solutions, collaborate in agile meetings, write technical specs and deliver high-quality, scalable solutions
- Communicate complex concepts effectively, both written and verbally, to audiences ranging from care team staff to executive leadership
- Coach product managers, setting standards for strong product craft, execution, and ownership across the team
- Innately curious, inquisitive and outcome-driven with a passion for challenging the status quo and uncovering pragmatic, creative solutions in a fast-moving startup environment
- Ownership-minded and comfortable operating in ambiguity; able to take full end-to-end accountability for complex problems and drive initiatives from discovery through delivery and iteration
- Strategic and business-oriented with the ability to articulate customer needs, scope solutions and clearly communicate value, tradeoffs and timing
- Data-informed and decisive; confident making hard prioritization and tradeoff decisions using a mix of qualitative insights, quantitative data, KPIs and expected business impact
- Customer-centric and empathetic with strong product discipline around user research, workflow understanding and incorporating feedback into thoughtful, iterative solutions
- Technically fluent enough to translate business and clinical needs into viable solutions, partnering closely with engineering to evaluate feasibility, cost-benefit, and build vs. buy decisions
- Experienced leading cross-functional initiatives; able to structure work, manage dependencies and maintain momentum amid frequent context switching
- A clear and compelling communicator; able to articulate the value of shipped work and upcoming roadmap items to audiences ranging from technical peers to executive leadership
- Self-aware and resilient, able to recognize missteps, learn from execution failures and re-engage with confidence and a bias toward action
- Mission-driven with a genuine interest in U.S. healthcare; motivated to navigate complexity and improve how care is delivered and paid for
- Accountable; hold a high standard and expect it from others too
- Someone who treats mistakes as data; move fast, name what isn't working, fix it, and carry the lesson forward
- Customer-obsessed; build genuine empathy with users, dig into what they actually need, and stay focused on solving real problems
- A problem-solver, not a finger-pointer; own challenges alongside teammates - no blame, no deflection, just shared accountability for finding the way forward
- A contributor who shapes the answer; bring strengths and perspective to every conversation because rigorous debate is how the strongest solutions get built
- Comfortable with uncertainty; make smart calls with what you have and course-correct with good judgement when things evolve
- Experience in healthcare technology, strategy or policy is a strong plus
- Bachelor's degree required
- Willingness to travel as business needs require (10% of the time)
Benefits
- Paid holidays + PTO
- Company sponsored medical, dental, and vision insurance for you + your family
- FREE short-term and long-term disability insurance
- FREE $100k life insurance policy
- 401k plan with 4% company match + no vesting period
- $720 - $1,000 added to employee Health Savings Account annually for eligible health plans
Company Overview