Note: The job is a remote job and is open to candidates in USA. Aequilibrium is a technology professional services organization recognized for its excellence in digital solutions. They are seeking an IT Administrator to support their remote team with day-to-day IT operations, employee onboarding/offboarding, and system performance management.
Responsibilities
- Provide remote technical support across the full employee lifecycle (onboarding, ongoing support, offboarding)
- Manage and resolve IT tickets, ensuring timely communication and documentation
- Support and maintain cloud infrastructure, with a strong focus on Google Cloud Platform (GCP)
- Work within GCP environments including Compute Engine, Cloud Storage, and VPC networking (including shared VPCs, VPN, and Interconnect)
- Monitor system performance, uptime, and reliability, ensuring high availability and supporting disaster recovery readiness
- Utilize Google Cloud Operations Suite (Stackdriver) for monitoring, logging, and troubleshooting system performance and errors
- Support infrastructure provisioning and consistency using Infrastructure as Code (e.g., Terraform or Google Cloud Deployment Manager)
- Administer and manage identity and access within GCP, applying best practices around IAM, service accounts, and least privilege access
- Monitor and manage cloud usage and costs, applying FinOps principles (budgets, labeling, cost tracking, and optimization strategies)
- Troubleshoot hardware, software, and network issues with minimal disruption to users
- Set up and configure laptops and equipment, including VR (Oculus) devices
- Administer user accounts across tools such as Google Workspace, Slack, Jira, and other SaaS platforms
- Manage software updates, patches, and system configurations
- Identify and address security vulnerabilities, including phishing risks and endpoint protection
- Educate team members on IT and security best practices
- Maintain clear documentation of systems, configurations, and processes
- Support light automation and scripting to improve efficiency
Skills
- Proven experience as an IT Administrator or similar role in a cloud-based environment
- Strong, hands-on experience with Google Cloud Platform (GCP)
- Experience with Infrastructure as Code (Terraform or similar tools)
- Deep understanding of GCP IAM, including roles, policies, and access controls
- Experience with GCP networking (VPCs, VPNs, Interconnect) and compute/storage services
- Experience with monitoring and logging tools (Google Cloud Operations Suite / Stackdriver)
- Exposure to cloud cost management and optimization (FinOps practices)
- Solid understanding of networks, systems, and IT security best practices
- Experience supporting remote teams and distributed environments
- Experience with IT service management tools and ticketing systems
- Ability to troubleshoot across hardware, software, and cloud systems
- Comfortable managing multiple SaaS tools and user access
- Strong communication skills with both technical and non-technical users
- Degree or diploma in Information Technology, Computer Science, or related field
- Relevant certifications (e.g., Google Cloud certifications, CompTIA)
- Basic scripting or automation experience is an asset
Benefits
- Flexibility, this is a contractor 40 hours a month at $35/hour so we are open to someone having another part-time or full-time job.
- Remote Work Culture
Company Overview
Aequilibrium is a Canadian award-winning technology consulting and implementation services company frequently ranked as one of the Top Five Digital Agencies, Fastest-Growing Tech Companies, Top Exporter, and Best Companies to Work for in BC. It was founded in 2012, and is headquartered in Vancouver, British Columbia, CAN, with a workforce of 51-200 employees. Its website is http://www.aeqdigital.com.